Director, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Development

Overview: Mastercard’s new Services organization integrates our innovative product offerings across Customer Acquisition & Engagement, Security Solutions, Business & Market Insights, and Open Banking. This structure lays the foundation to maximize our capabilities and accelerate growth.
The Security Solutions Organization (SSO) aims to drive synergies across the broader Services Organization. Many of our solutions are complementary, and pairing them unlocks revenue opportunities while delivering more value to our customers.
As a Director in the Solutions Architecture team, you will play a pivotal role in driving the growth of our Services business. Your responsibilities will include collaborating with cross-functional teams to evaluate strategic alignment, explore synergies, and assess new products for potential overlaps with existing solutions to enhance our offerings and meet customer needs. This role reports to the Vice President of Connected Product Development for Solutions Architecture.
Responsibilities:
· Partner with Global Products and Regional Security Solution teams to identify and implement synergy opportunities that drive growth and optimize Security Solutions.
· Collaborate with cross-functional teams (e.g., product, commercialization, business integration, engineering, and other Service units) to understand business and technical requirements, ensuring alignment with partnership strategies and business objectives to support the architecture team in building effective solutions.
· Assist in organizing and prioritizing requirements to ensure clarity and alignment with strategic objectives.
· Support the solutions architects by providing clear, concise information and assisting in solution design discussions.
· Help track and communicate progress of requirement-gathering tasks across teams.
· Support the creation and maintenance of documentation, reports, and presentations pertaining to project requirements and architectural frameworks.
· Partner with enabling functions such as commercialization, marketing, pricing, finance, and insights to support successful regional execution and scaling of synergy initiatives.
· Facilitate ongoing communication, build awareness, and gather feedback on SSO Services synergies from stakeholders to ensure continued alignment and engagement.
· Monitor industry trends to stay ahead of market shifts and emerging opportunities to inform and shape the future roadmap.
Qualifications:
· Consulting background with a proven track record in strategy and complex program delivery.
· Understanding of the Payment industry, Cyber and Fraud trends, and market insights.
· Working knowledge of product lifecycle, product optimization, and performance management, as well as a good understanding of relevant technology platforms.
· Strong communication and organizational skills.
· Ability to work collaboratively with multiple teams and stakeholders.
· Basic understanding of solution architecture or technical concepts is a plus.
· Ability to see the big picture as well as perform deep dives into the subject matter.
· Strong interpersonal skills - the ability to build rapport and credibility quickly across functions.
#securitysolutions
· Must live the Mastercard values and lead by example by performing to the highest levels expected by peers and management.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Remote - Missouri: $148,000 - $237,000 USD

Job Posting Window

Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.