Director of Mortgage Product Development

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

We are a nationwide mortgage lender specializing in residential and commercial lending. The Director of Product Development is responsible for end to end roll out of new loan programs, educating sales and operational staff on program details, and working on product innovation.  This role will work with capital markets, and financial institutions to develop and launch unique mortgage products beyond the traditional secondary market.   

What you’ll do:

• Support onboarding of new investor relationships, ensuring seamless integration and product execution.
• Conduct ongoing analysis of market trends, customer needs, and competitor offerings to inform product strategy.
• Collaborate with capital markets, investors, and financial institutions to develop proprietary lending products.
• Work with regional credit unions, banks, and private investors to create customized lending solutions.
• Develop and maintain product documentation, underwriting guides, and training materials.
• Lead internal training sessions to ensure proper execution of new lending programs.
• Work cross-functionally with underwriting, sales, and capital markets teams to align credit risk and product strategies.

Who you are:

• Minimum of 7 years experience in mortgage industry
• Excellent oral and written communication skills; ability to effectively present information and respond to inquiries from groups of managers, employees, vendors, government agents, secondary market partners, and the general public
• Ability to write reports, business correspondence, and procedure manuals
• Very high reasoning skills; ability to define problems, collect data, establish facts, and draw valid conclusions
• Proven experience leading product development or strategy within financial services, ideally in mortgage capital markets or fintech.

Preferred Qualifications:

• Prior mortgage underwriting or Loan Officer experience

Why you’ll love working at Lower:

• You’ll be surrounded by talented, dedicated people who believe in the company’s mission.
• You’ll be able to shape the future of Lower’s user experience.
• You’ll join a locally and nationally recognized best place to work that values promotion from within.
• There is opportunity for professional growth and development.

Plus:

• Competitive compensation plan
• Extended benefit offerings including: Medical/dental/vision
• Paid holidays
• Paid time off
• Parental leave
• Life insurance
• Short- and long-term disability
• 401K with company match
• Discount on home mortgage refinances or purchase

Job Type: Full-time

Work Location: remote, hybrid, or onsite in Columbia, MD or Columbus, OH offices

Hours: Standard business hours with flexibility for investor meetings and escalations.

Travel: Occasional travel for investor relations, product development, or training sessions.

Pay: $100,000 -$150,000

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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