Director, Product Development, Optimization Solutions

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Development, Optimization Solutions
Overview:
Mastercard is a global technology company. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, smart, and successful. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Digital Transformation team is part of our Core Payments product organization. We are responsible for optimizing eCommerce solutions and for driving transaction authorization improvement for digital transactions globally. We do this by being consumer and merchant centric for our products and services, focusing on excellence in all payment flows.
Role:
We are looking for a top performer with deep product development and management experience, who will be responsible for identifying, analyzing, defining, developing, and bringing to market, digital solutions that address payment gaps and improve performance and helps merchants and acceptance partners expand to new geographies and markets.
The ideal candidate should also hold experience across pricing, economics and revenue modelling and be able to build compelling business cases and scalable product strategies.
This individual will leverage a strong understanding of acquiring and the payment's ecosystem-including payment processing, checkout flows, clearing, and settlement and be able to analyze data to uncover global, regional and market-specific insights, assess industry trends in the digital space, and identify key opportunities to drive performance improvements.
They will work cross-functionally with internal teams including Franchise, Product Teams, and Network teams, as well as with global customers and partners to develop impactful, digital solutions. Success in this role requires the ability to drive product development from concept through execution, manage complex customer deals that are global in nature and deliver polished executive leadership updates.
Key responsibilities:
• Lead cross-functional efforts to define customer-driven business requirements and partner closely with engineering teams in delivering phased, value-driven solutions.
• Engage in idea generation, concept validation, business case development, and financial modeling and planning for new and enhanced products that drive measurable improvements in digital performance
• Manage the end-to-end studio process for product(s) in development
• Drive product innovation through discovery of high value use cases, defining compelling value propositions, and aligning offerings with customer and market demands.
• Own the end-to-end product development lifecycle: from business case development and revenue modelling to launch and performance tracking.
• Continually monitor the market landscape to get a view of competitive solutions and opportunities, as well as provide thought-leadership and market insights to support customers and guide product development
• Lead development of internal presentations, external thought leadership, training, sales materials and prepare and deliver executive-level presentations, clearly articulating strategy, performance, and product roadmap updates.
• Ability to work in a matrix organization and influence various teams at the global and local level; key stakeholders include Finance, Market Development, Account Management, Customer Experience, Marketing, and other product teams
• Develop regional go-to-market strategies and lead execution to ensure maximum penetration of product and value delivered to customers. This includes aligning with regional teams and supporting customer-facing teams with go-to-market plans, material, pricing, and training. You will oversee pilots to propose and deliver new features/enhancements.
• Create and maintain material in support of product development and management: business cases, market needs, product roadmaps, customer feedback, success metrics, marketing and sales material, guides, etc.
• Identify, track and report regularly on performance metrics related to digital commerce transactions globally
All about you:
The candidate should demonstrate:
• Passion for all things digital and intrinsic curiosity to understand new technology
• Entrepreneurial spirit and global mindset with a passion for learning and using data to solve large scale business problems
• Foundational background in product development and management
• Strong knowledge of acquiring and payments, including processing workflows, checkout flows, clearing, and settlement.
• Strong analytical skills with a track record of translating data into compelling insights, market assessments and business cases
• Sound business judgment with established strategic/conceptual thinking and strategic planning skills to ideate, design, and deliver on solutions
• Excellent communication & influencing skills to work with internal and external stakeholders; ability to articulate problem statements, opportunity areas and complex data models
• Excellent project management and execution skills, with strong problem solving, highly analytical, quantitative communication and organizational skills.
#LI-MF1
$170,000.00 - 273,000.00 USD Annual
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
Purchase, New York: $170,000 - $273,000 USD