Fetch helps people live rewarded, with a vision to create the rewards destination for everyone.
The Role
Own the complete procure-to-pay lifecycle, including procurement, vendor sourcing, contracting, accounts payable, and travel and expense. Build Fetch’s procurement function, establish policies and approval frameworks, implement P2P systems, manage vendor risk and onboarding, negotiate contracts, drive savings, lead AP and T&E teams, and define performance metrics. Partner with Legal, Finance, Accounting, InfoSec, and business leaders on controls, contracts, and audit readiness.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role
We’re hiring a Director of Procure-to-Pay to set the strategy and own execution across our full P2P lifecycle—Procurement, Accounts Payable, and Travel & Expense as one connected function. You’ll build a formal procurement capability from the ground up while leading our existing AP and T&E teams, creating a seamless process from vendor sourcing through payment. You’ll also serve as a strategic advisor to senior leaders on material purchasing decisions, vendor proposals, and enterprise-wide P2P priorities.
This role is equal parts senior leader, builder, and operator. You’ll design the policies, systems, and vendor-management practices that don’t fully exist yet, while also running the day-to-day teams and processes that already do. You’ll be expected to move comfortably between setting strategy and personally executing the work, particularly while the function and team are being built.
If you are energized by bringing structure to ambiguity, influencing decisions at the executive level, and taking accountability for measurable business results, this role is built for you.
You’ll report to the VP of Financial Operations and partner closely with Legal, Strategic Finance, InfoSec, Accounting, and other business leaders across the company. This is a highly visible role that requires clear executive communication, strong judgment, and the ability to align stakeholders with competing priorities.
This is a full-time role that can be held from one of our U.S. offices or remotely in the United States.
Role Responsibilities
- Set the strategy and own execution across the full procure-to-pay lifecycle, from procurement intake and vendor sourcing through contracting, invoicing, and payment
- Build Fetch’s procurement function from the ground up, including policy, purchasing approval frameworks, vendor risk and onboarding processes, category sourcing strategy, and the broader operating model needed to support the company at scale
- Serve as a strategic advisor to executives and business leaders by evaluating vendor agreements and business proposals, framing financial and operational tradeoffs, and making clear recommendations
- Lead and grow our Accounts Payable and Travel & Expense teams, ensuring both scale smoothly while establishing clear expectations, service levels, and performance accountability
- Select and implement the systems needed to support Procurement and close gaps in our current P2P technology stack, including opportunities to use AI and automation to improve decision-making and reduce manual work
- Lead complex, high-value vendor negotiations, represent Fetch in strategic commercial discussions, and drive measurable savings across major spend categories
- Establish a measurable savings agenda and take direct accountability for delivering, validating, and reporting cost savings and cost avoidance
- Partner with Legal, Financial Systems, InfoSec, and Accounting on contract terms, controls, risk management, and audit readiness
- Influence stakeholders across the business, resolve competing priorities, and introduce greater structure without unnecessarily slowing the organization
- Remain actively involved in sourcing, negotiations, process design, and problem-solving rather than relying on a large team to execute the work
- Define and track the metrics that matter across the full P2P chain—including cycle time, compliance, savings, supplier performance, and payment accuracy—and use those insights to hold the function accountable for results
Minimum Requirements
- 12+ years of progressive experience across Procurement, AP, and/or T&E, with a track record of building or significantly scaling a procurement function, not just running one that is already in place
- Demonstrated progression into Director- or Senior Director-level scope, including at least one role with ownership of a complex, enterprise-impacting function
- People-management experience, ideally leading AP and/or T&E teams, with examples of establishing expectations, managing performance, and building accountability
- Strong systems fluency with modern P2P, ERP, purchasing, expense-management, or contract-lifecycle tools, including experience evaluating, selecting, or implementing technology
- A track record of negotiating large or complex vendor contracts and driving measurable, validated savings
- Demonstrated ability to advise executives, frame tradeoffs, make clear recommendations, and influence decisions without relying solely on positional authority
- Experience setting strategy while remaining personally involved in execution, particularly in a lean or evolving organization
- Comfort working in ambiguity, navigating changing priorities, and building processes where little exists today
- Excellent cross-functional leadership skills and the ability to balance speed, cost, risk, and compliance
- Strong executive-level communication and the ability to represent Fetch effectively with senior internal stakeholders and external vendor leaders
Preferred Requirements
- Experience standing up a procurement function in a high-growth or early-stage environment
- Experience working across organizations at different stages of maturity, such as both high-growth/startup and large-scale or public-company environments
- Experience incorporating AI, automation, or advanced analytics into procurement or P2P workflows
- Experience supporting technology, SaaS, marketing, or other complex indirect-spend categories
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$205,000 - $240,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 8+ years of experience across Procurement, Accounts Payable, and/or Travel and Expense
- Experience building or significantly scaling a procurement function
- People management experience, ideally leading Accounts Payable and/or Travel and Expense teams
- Strong systems fluency with modern procure-to-pay, ERP, or contract lifecycle tools
- Track record of negotiating vendor contracts and driving measurable savings
- Ability to work in ambiguity and build processes where little exists
- Excellent stakeholder management skills
- Experience standing up a procurement function from an early-stage company
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Through Fetch Points, the platform transforms everyday actions into rewarding moments, with more than $1 billion in Fetch Points awarded to date. Every day, more than 13 million receipts are submitted on Fetch, creating visibility into $212 billion in gross merchandise value and delivering the largest retail-agnostic, SKU-level view of household spending. This unmatched dataset powers Fetch as an outcomes-based advertising platform that acquires and retains lifelong consumers.
Why Work With Us
At Fetch, we back your ambition. You’ll have the scope, trust, and opportunity to turn bold ideas into meaningful impact for millions of people. Our builder-minded, high-agency, low-ego culture gives you room to shape what comes next and grow in ways that last, all while helping people live rewarded.
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