The Director Pricing, Quill leads the company's enterprise pricing strategy and operations to maximize revenue, profitability, competitiveness, and customer value. The role combines strategic leadership with operational execution, partnering across departments to develop data-driven pricing decisions and ensure accurate pricing across all sales channels. The Director Pricing serves as a strategic business partner to Merchandising, Sales, Finance, Marketing, and Senior Leadership teams to establish pricing frameworks, govern pricing policies, and deliver actionable insights that drive business performance. The role is accountable for pricing execution across multiple digital channels, including Quill.com, marketplaces, contract pricing programs, and other customer-facing platforms.
Key Responsibilities
· Develop Pricing Strategy
o Create and execute enterprise pricing strategies that drive revenue growth, profit margins,
market share, and customer acquisition.
o Establish pricing policies, governance, methodologies, and performance metrics.
o Advise executive leadership on pricing opportunities, risks, and market trends.
· Lead Pricing Operations
o Oversee end-to-end pricing execution across all products and channels.
o Manage price updates, pricing exceptions, audits, approvals, and governance.
o Improve pricing processes through automation and operational efficiencies.
· Manage Digital & Marketplace Pricing
o Develop pricing strategies for e-commerce and marketplace channels.
o Monitor competitor pricing, marketplace trends, and pricing algorithms.
o Balance competitiveness, profitability, and channel-specific requirements.
· Drive Pricing Analytics
o Lead competitive pricing analysis, price monitoring, and market intelligence.
o Analyze pricing elasticity, promotional effectiveness, margins, and customer behavior.
o Translate complex data into actionable recommendations for senior leadership.
· Collaborate Cross-Functionally
o Partner with Merchandising, Sales, Finance, Marketing, Technology, and Sr. Leadership.
o Support customer pricing programs and pricing technology enhancements.
o Provide strategic pricing insights to support business decisions.
· Ensure Compliance & Continuous Improvement
o Establish pricing controls and governance to ensure policy and regulatory compliance.
o Continuously improve pricing accuracy, efficiency, and scalability
Basic Qualifications
· Bachelor's degree in a relevant field.
· 10+ years of professional experience in pricing, merchandising, finance, analytics, revenue
management, or related disciplines.
· 5+ years of leadership experience managing teams and developing talent.
· Experience developing and executing pricing strategies that support revenue growth and
profitability objectives.
· Experience managing large-scale pricing operations across multiple product categories or
business segments.
· Demonstrated experience partnering with senior leaders across merchandising, sales, finance,
and operations functions.
· Advanced proficiency in pricing analytics, financial analysis, and performance measurement.
· Experience utilizing pricing, business intelligence, or analytics tools to support decision-making.
· Proven ability to lead cross-functional initiatives and influence stakeholders without direct
authority.
· Experience presenting business recommendations and performance insights to senior
leadership.
Preferred Qualifications
· Master's degree (MBA or related discipline).
· 10+ years of pricing leadership experience in e-commerce, retail, distribution, marketplace, or
omnichannel environments.
· Experience managing pricing across digital commerce channels and third-party marketplaces.
· Experience leading pricing automation, optimization, or transformation initiatives.
· Demonstrated success improving gross margin, pricing effectiveness, or revenue performance
through strategic pricing programs.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Skills Required
- Bachelor's degree in a relevant field
- 10+ years of professional experience in pricing, merchandising, finance, analytics, revenue management, or related disciplines
- 5+ years of leadership experience managing teams and developing talent
- Experience developing and executing pricing strategies that support revenue growth and profitability objectives
- Experience managing large-scale pricing operations across multiple product categories or business segments
- Demonstrated experience partnering with senior leaders across merchandising, sales, finance, and operations
- Advanced proficiency in pricing analytics, financial analysis, and performance measurement
- Experience utilizing pricing, business intelligence, or analytics tools to support decision-making
- Proven ability to lead cross-functional initiatives and influence stakeholders without direct authority
- Experience presenting business recommendations and performance insights to senior leadership
- Master's degree (MBA or related discipline)
- 10+ years of pricing leadership experience in e-commerce, retail, distribution, marketplace, or omnichannel environments
- Experience managing pricing across digital commerce channels and third-party marketplaces
- Experience leading pricing automation, optimization, or transformation initiatives
- Demonstrated success improving gross margin, pricing effectiveness, or revenue performance through strategic pricing programs
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
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