Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
The Director of Solutions Engineering for EMEA will be responsible for leading and managing the pre-sales function across the EMEA region. This role requires a dynamic leader who will work closely with sales, product, and technical teams to deliver tailored solutions to potential clients, ensuring both customer satisfaction and business growth. The Director will drive the overall strategy for pre-sales activities, including technical sales support, product demonstrations, and solution design, while managing and developing a high-performing pre-sales team.
What You'll Do
- You will develop and implement the overall pre-sales engineering strategy in alignment with business goals and sales objectives.
- Work closely with the senior leadership team to define and drive strategic initiatives that enhance market position and drive revenue growth.
- Lead, mentor, and manage a team of pre-sales engineering managers and engineers, fostering a high-performance culture.
- Collaborate with sales leadership to develop and execute comprehensive technical sales strategies.
- Oversee the development of high-impact presentations and demos to effectively communicate the value of our solutions.
- Build and maintain relationships with key clients, partners, and stakeholders, acting as a trusted advisor and technical expert.
- Develop and refine pre-sales processes, methodologies, and best practices to improve efficiency and effectiveness.
- Implement and manage tools and technologies that enhance the pre-sales function and support team productivity.
- Participate in planning and delivering content for industry events and trade shows, including booth presence and as a speaker
- Establish and monitor key performance indicators (KPIs) for the pre-sales engineering function.
- Provide regular reports and insights to senior leadership on team performance, project status, and strategic initiatives.
- Any other responsibilities assigned.
Who You Are
- You have a BA/BS degree in Computer Science, IT or equivalent concentration
- 12+ years experience in a pre-sales engineering or technical sales support role
- Prior experience in a managerial or team lead role is preferred
- CCNP, CCIE or equivalent networking certification is preferred
- Proven success in building and leading a successful global Pre-Sales team
- Extensive experience in network design, planning and operations. Network automation experience is a plus
- Excellent verbal and written communication skills
- Good understanding of software sales cycles, customer needs analysis and the ability to translate a networking challenge into a solution.
- Ability and willingness to travel up to 25-35% (includes international travel)
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What We Do
Founded in 2004, NetBrain Automation is the most widely adopted no-code network automation and visibility platform, providing network operators and engineers with the ability to transform their core workflows associated with hybrid network management. Through the use of desired Intents, any multi-vendor and multi-cloud infrastructure can now be managed from the top-down based upon establishing and maintaining those intents (rather than managing by device configuration alone). By discovering every aspect of any hybrid network, all the way from the edge to the cloud, and transforming this into a robust digital twin which understands the intention of each component, engineers and operators can maintain the integrity of the network by simply managing their intended results. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China
