Location: Waltham, MA (hybrid)
ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
Simply put, wherever you find small businesses, you’ll find ERGO NEXT.
Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.
ERGO NEXT is looking for a high-caliber commercial insurance professional that will be dedicated to informing and aligning execution against ERGO NEXT’s loss ratio goals. This individual will be tasked with developing, maintaining, and aligning company wide execution on a roadmap that will lead NEXT to meeting its loss ratio targets.
Operating under a joint accountability model, this role is the technical and diagnostic counterweight to Insurance Product Management (IPM). You will serve as a strategic partner to IPM, shining a light on portfolio health and prospective dynamics to ensure growth initiatives are balanced against bottom line considerations. This person will collaborate closely with actuarial, insurance product management, finance, claims, and ERGO global teams in order to achieve execution against the profitability roadmap.This is a high visibility,high impact role that will be a lynchpin in ERGO NEXT achieving its bottom line objectives.
What you’ll do:
- In partnership with the VP and Chief Actuary, develop a strategic profitability roadmap and inform and align execution across Product, Claims, Sales Channels, and Actuarial Pricing.
- Manage the portfolio dynamically with IPM, ensuring growth plans and loss ratio trends are anticipated, modeled, and owned together prospectively rather than audited after the fact
- Develop a holistic organizational perspective on drivers of profitability and use this to proactively identify and break down bottlenecks to achieving profitability goals.
- Leverage actuarial profitability, underwriting quality, and other portfolio management metrics that make the strategic roadmap data driven and grounded in the business.
- Proactively flag concerns and co-lead the escalation path with VP actuarial and VP IPM to resolve core strategic or risk disagreements
- Use high EQ to build relationships with stakeholders and apply indirect influence in ambiguous situations, in order to push forward profitability roadmap objectives.
- Clearly communicate status, risks, and opportunities related to the strategic roadmap to both ERGO NEXT and ERGO corporate executive teams.
What We Need:
- 12+ Years experience working in P&C insurance in underwriting management, state management, product management, or actuarial functions.
- Top to bottom understanding of underwriting strategy across appetite, guidelines, rules, and quality measurement.
- Ability to drive critical initiatives to completion, leveraging a chief of staff mindset to lead through indirect influence.
- Financial literacy as it relates to P&C insurance metrics such as loss ratios and earned premiums.
- Understanding of insurance portfolio dynamics, such as accumulation risk, growth/profitability trade offs, impacts of UW guidelines and how they translate into individual risk decisions.
- Exceptional executive communication skills, and the ability to explain complex topics in a simple and understandable way.
Unstoppable Qualities:
- Experience with bottom line accountability of an P&C insurance portfolio, such as a territory, line of business, or insurance program.
- Actuarial credentials such as FCAS or ACAS, or underwriting credentials such as CPCU a plus.
- Experience with evaluating the quality of automated underwriting systems and optimizing their quality and accuracy.
- An AI forward mindset. Proactively leverages AI and cutting edge technology to evaluate data and support strategic plan development.
- An enterprise influencer. Builds deep credibility across the organization by gaining trust and buy-in across all levels of the business without relying on direct authority.
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 12+ years experience working in P&C insurance in underwriting management, state management, product management, or actuarial functions
- Top-to-bottom understanding of underwriting strategy across appetite, guidelines, rules, and quality measurement
- Ability to drive critical initiatives to completion, leveraging a chief of staff mindset to lead through indirect influence
- Financial literacy related to P&C insurance metrics such as loss ratios and earned premiums
- Understanding of insurance portfolio dynamics, accumulation risk, and growth/profitability trade-offs
- Exceptional executive communication skills and ability to explain complex topics simply
- Experience with bottom-line accountability for a P&C insurance portfolio (territory, line of business, or program)
- Actuarial credentials such as FCAS or ACAS, or underwriting credentials such as CPCU
- Experience evaluating and optimizing the quality and accuracy of automated underwriting systems
- AI-forward mindset; leverages AI and cutting-edge technology for data evaluation and strategic planning
- Enterprise influencer; builds credibility and gains buy-in across all organizational levels without direct authority
NEXT Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NEXT Insurance and has not been reviewed or approved by NEXT Insurance.
-
Healthcare Strength — Medical coverage is often described as fully paid for employees and dependents, with dental and vision highlighted as strong inclusions. Feedback suggests health benefits are a standout element of the total rewards package.
-
Parental & Family Support — Paid parental leave for birth and non-birth parents is characterized as generous and modern. Feedback suggests family benefits complement core health coverage and add meaningful value.
-
Fair & Transparent Compensation — Pay is considered competitive in higher-skilled tech and product roles, with total compensation seen as solid relative to peer insurtech employers. Feedback suggests perceptions of pay fairness trend moderate-to-positive overall.
NEXT Insurance Insights
What We Do
The needs of business owners have significantly changed over the past decade, the insurance industry hasn’t. When you’re running your own business, you’re placing a huge bet on yourself. Your ideas, your passion, your blood, sweat and tears define your success. Next Insurance was created to give your business the coverage it deserves. Simple, affordable and tailored. So no matter what you do, no matter how you define success, we’re right there, next to you. Behind our groundbreaking AI-based technology there are hundreds of us. Data scientists, insurance advisors, product managers, designers & more. We are passionate about helping businesses achieve their goals & are committed to serve the needs of business owners. Even our three founders started their path as small business owners so they have been there and are committed to supporting the journey of your business.
Why Work With Us
Next Insurance is looking for explorers who are filled with curiosity, have the desire to travel the unbeaten path, and realize new heights in providing small business owners with the peace of mind to run their businesses. If you move fast, customer-focused, and willing to challenge the status quo, Next Insurance might just be your next journey.
Gallery
