Director - PMO

Posted Yesterday
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Hyderabad, Telangana, IND
In-Office
Expert/Leader
Healthtech • Information Technology • Professional Services • Automation
The Role
Lead and optimize a global PMO: align projects with strategy, manage project managers and delivery (time/budget/quality), oversee documentation, resource scheduling, budgeting, SOW drafting, and cross-functional stakeholder collaboration to drive client satisfaction and international client success.
Summary Generated by Built In

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Director - PMO, will be responsible for leading and optimizing our PMO function on a global scale, driving client satisfaction, and ensuring the success of international client partnerships. They will provide strategic leadership, manage a diverse team of PMO professionals, and develop and execute initiatives to enhance client experiences and maximize client success worldwide.

Job title:

Director - PMO

Job Description:

Education :  Bachelor's degree or any acceptable degree in business administration, healthcare management, or a related field

Experience :  12+ years experience in related field. Prior hospital experience  and/or Revenue Cycle outsourcing vendor experience preferred

Roles & Responsibilities :

  • Director PMO is typically a senior-level leader who oversees the entire PMO function within an organization.
  • They are accountable for aligning project objectives with the company’s strategic goals and ensuring that projects are executed effectively. Are the operational leaders who are responsible for the day-to-day management and implementation of processes and methodologies.
  • They oversee project managers and ensure that projects are delivered on time, within budget, and according to quality standards.
  • They play a key role in providing administrative support to the PMO team and project managers.
  • They maintain project documentation, track resource schedules, coordinate meetings and training, and assist with budgeting and financial tracking. The Project Management Office (PMO) serves as a central hub for project oversight, governance, and support, ensuring that projects are executed effectively and aligned with business objectives.
  • They provide recommendations on investment and system design.
  • Work with other departments to ensure the system meets their needs.

Skills :

  • Proven experience in senior leadership roles within PMO or account management, with a focus on strategic planning and execution.
  • Demonstrated success in leading and developing high-performing teams, with a track record of achieving business objectives.
  • Exceptional interpersonal and communication skills, with the ability to build trust, influence, and collaborate at all levels of the organization.
  • Strong business acumen and strategic thinking, with the ability to drive client success, identify growth opportunities, and navigate complex client relationships.
  • Excellent problem-solving and conflict resolution abilities, with a customer-centric approach.
  • Proficiency in CRM software and other relevant tools.
  • In-depth knowledge of the healthcare industry, including its trends, regulations, and best practices.
  • Advanced Knowledge of Microsoft Office (Outlook, Excel, Word and PowerPoint). 
  • Drafting SOWs for new work/ scope expansion for SVP and legal review. Collaborating with various teams (Operations, Marketing, Business Excellence, HCT) to draft presentations for pitching new services and scope expansions.

Location:

HyderabadIndia

Skills Required

  • Bachelor's degree in business administration, healthcare management, or related field
  • 12+ years experience in related field
  • Prior hospital experience and/or Revenue Cycle outsourcing vendor experience
  • Proven senior leadership experience within PMO or account management, with strategic planning and execution
  • Experience leading and developing high-performing teams
  • Exceptional interpersonal and communication skills, ability to build trust and influence at all levels
  • Strong business acumen and strategic thinking, ability to drive client success and identify growth opportunities
  • Excellent problem-solving and conflict resolution abilities, customer-centric approach
  • Proficiency in CRM software
  • Advanced knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Experience drafting Statements of Work (SOWs) and collaborating with cross-functional teams
  • In-depth knowledge of the healthcare industry, including trends and regulations
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The Company
44,000 Employees
Year Founded: 2021

What We Do

Sagility is a technology-led healthcare operations and business process optimization partner serving payers and providers. It combines healthcare expertise with artificial intelligence, intelligent automation, analytics, cloud platforms, consulting, and BPaaS to streamline claims, membership, clinical, payment-integrity, provider-network, and revenue-cycle workflows across the healthcare ecosystem. Its goal is to reduce administrative costs, improve member and provider experiences, and support better clinical and financial outcomes.

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