Director, Platform Product Management

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

We are seeking a strategic and technically grounded product leader to serve as Director of Platform Product Management – Infrastructure. This role will define and execute the product strategy for core infrastructure capabilities that power enterprise platforms and applications. The infrastructure platform serves both internal and external customers, enabling scalable, secure, and resilient systems.

What You’ll Contribute

• Own the product strategy and roadmap for infrastructure platform capabilities including compute, storage, networking, cloud services, and infrastructure automation.

• Collaborate with infrastructure engineering, architecture, operations, and security teams to deliver solutions that meet performance, availability, scalability, and compliance requirements.

• Drive initiatives that improve infrastructure availability, performance, cost efficiency, and defect reduction, with clear KPIs and continuous monitoring.

• Champion observability and monitoring practices to ensure visibility into infrastructure health and performance.

• Advocate for secure-by-design principles and ensure infrastructure services meet enterprise security and governance standards.

• Partner with internal product and application teams to ensure infrastructure services are reliable, scalable, and aligned with evolving business needs.

• Prioritize infrastructure investments based on business impact, risk, and technical feasibility.

• Communicate product vision, strategy, and progress to senior leadership and cross-functional stakeholders.

• Stay ahead of industry trends in cloud infrastructure, automation, and platform engineering to inform strategy.

What We’re Seeking

• 15+ years of industry experience in technology, with at least 10 years in product management roles.

• Proven success in managing infrastructure platform products at scale.

• Deep understanding of cloud infrastructure (AWS, Azure, GCP), virtualization, containerization (Kubernetes, Docker), and networking.

• Experience with infrastructure-as-code tools (e.g., Terraform, Ansible), observability platforms (e.g., Prometheus, Datadog), and security frameworks.

• Strong analytical, strategic thinking, and problem-solving skills.

• Demonstrated ability to lead cross-functional initiatives and influence without direct authority.

• Experience in financial services or other regulated industries highly desired.

• Deep experience with compliance standards, data center operations, and hybrid cloud environments.

• Excellent communication and stakeholder management skills.

• Bachelor/Master's degree in Engineering, Computer Science, or related technical field. MBA or equivalent business education.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy