About ShiftKey
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.
The role
We're looking for a Director of Platform & Infrastructure to lead the platform and infrastructure function supporting our SaaS and Marketplace engineering organizations. This is a hands-on infrastructure leadership role, leading a distributed team of roughly 10 people spanning multiple regions and time zones, including a dedicated SRE-focused group.
Where you’ll work
This is a fully remote position based in the United States. You should be comfortable working asynchronously and partnering with teammates in different time zones.
What you’ll be doing
Lead and grow a distributed platform and infrastructure organization, staying hands-on with the team when issues arise.
Drive infrastructure modernization and cloud migration initiatives, including moving services to managed cloud offerings.
Own reliability, deployment, and disaster recovery practices across the organization's core environments.
Set engineering standards for infrastructure automation, CI/CD, and operational resilience.
Partner with engineering and senior leadership to translate platform strategy into practical roadmaps.
What you’ll need
Significant experience leading technical or engineering teams.
Strong hands-on experience with a major cloud provider and modern infrastructure practices.
A track record leading and developing teams, including through incidents and high-pressure situations.
Experience working in a product-driven technology company.
Comfort leading distributed, cross-regional teams.
A direct, people-first leadership style focused on team growth and hands-on support.
Perks of working for ShiftKey
Inclusive and collaborative work environment where all voices are valued.
Hybrid-friendly office spaces designed to be fun and engaging.
Comprehensive health, vision, and dental coverage.
Benefits begin on your first day.
Generous PTO and company-paid holidays, including flexible floating holidays.
100% 401(k) employer match up to 6%.
Paid parental leave.
Wellness support, including access to mental health resources.
#LI-Remote
Our Commitment to Diversity
ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.
EEO Statement
ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]
Skills Required
- Significant experience leading technical or engineering teams
- Strong hands-on experience with a major cloud provider
- Experience with modern infrastructure practices and infrastructure automation
- Track record leading and developing teams through incidents and high-pressure situations
- Experience working in a product-driven technology company
- Comfort leading distributed, cross-regional teams
- People-first leadership style focused on team growth and hands-on support
- Ability to work asynchronously in a fully remote US-based role
Shiftkey Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shiftkey and has not been reviewed or approved by Shiftkey.
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Fair & Transparent Compensation — Pay is considered competitive in many markets, with the ability to bid and select higher‑paying shifts boosting earnings when demand is strong. Some shifts are described as out‑earning local staff or other PRN options.
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Strong & Reliable Incentives — Fast payout choices (instant Wallet/direct‑to‑debit or weekly deposit) are available once shifts are approved and can provide quicker access to earnings. The marketplace model enables selecting higher‑rate shifts as an immediate earnings lever.
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Healthcare Strength — Corporate roles are described as offering comprehensive medical coverage, including a 100% employer‑paid medical option alongside dental and vision. Employer‑paid life insurance and disability coverage are also cited for company staff.
Shiftkey Insights
What We Do
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. ShiftKey maintains offices in Irving, TX, Austin, TX, Cleveland, OH, and Warsaw, Poland, reflecting its growing presence and commitment to addressing healthcare workforce needs.
