Director Pharmacy Communications - Remote

Posted 3 Days Ago
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Hiring Remotely in Eden Prairie, MN, USA
In-Office or Remote
135K-231K Annually
Expert/Leader
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead pharmacy communications for Optum Rx: develop and implement strategic internal and external communications, manage media and issues, advise executives, drive stakeholder engagement (including government and policy audiences), partner cross-functionally, and use data to measure and optimize campaigns.
Summary Generated by Built In
Requisition Number: 2375121
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
In this role you will serve as the lead for pharmacy campaign strategies, issues management, media engagement, and employee storytelling for the Pharmacy Care Services business. In this role you will:
  • Develop a solid understanding of the Optum Rx pharmacy businesses and stakeholders to provide sound strategic communications leadership
  • Create and implement a communications strategy aligned to business positions and priorities that resonates with key internal and external stakeholders
  • Identify and pursue media opportunities that strengthen the understanding and reputation of the pharmacies with key audiences
  • Manage business and media issues to help protect the business from reputational harm
  • Serve as a trusted advisor to pharmacy executives on communications approach, positioning, voice, and tone in high-stakes situations
  • Partner with executive communications colleagues and other functional leaders to support the internal communications needs of the business
  • Cultivate and maintain solid working relationships with cross-functional internal partners across Optum Rx and the enterprise
  • Use data and insights to assess effectiveness of campaigns and make adjustments as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 10+ years of experience as a strategic communications leader and advisor working with at least one of the following functional business areas: Communications, Public Affairs or Marketing Communications
  • 6+ years of experience as an effective external communications professional working in a fast-paced, highly scrutinized environment, coupled with a track record of success in driving engagement
  • Experience with communications efforts designed to reach government officials, policy makers, regulators and community stakeholders
  • Experience leading and managing individuals and teams
  • Media relations experience and a solid understanding of how to proactively pitch and respond to media inquiries
  • Knowledge of the health care industry
  • Proven ability to counsel and advise senior leaders and distill complex topics into clear, concise messaging as well as solid judgment in high-stakes or sensitive situations
  • Proven exceptional writing and storytelling skills and the ability to leverage multiple communications channels
  • Highly motivated leader and team player with the ability to multitask and excellent time management skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 10+ years experience as a strategic communications leader and advisor in Communications, Public Affairs, or Marketing Communications
  • 6+ years experience as an external communications professional in a fast-paced, highly scrutinized environment
  • Experience with communications targeting government officials, policy makers, regulators, and community stakeholders
  • Experience leading and managing individuals and teams
  • Media relations experience, including proactive pitching and responding to media inquiries
  • Knowledge of the health care industry
  • Proven ability to counsel and advise senior leaders and distill complex topics into clear, concise messaging
  • Exceptional writing and storytelling skills and ability to leverage multiple communications channels
  • Highly motivated leader and team player with strong multitasking and time management skills

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
  • Parental & Family Support Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
  • Equity Value & Accessibility Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
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Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
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Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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