Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology

Role Summary
This vital position is entrusted with crafting the strategy and design of patient services across the entire patient journey. You will be essential in ensuring our offerings meet the needs of both patients and healthcare providers. Key areas of focus include:

• Comprehensive program strategy and design
• Copay and affordability assistance
• Hub support and operations
• Monitoring the external healthcare landscape
• Performance management of patient programs

This role will partner closely with the PPS Oncology Business Unit Strategy team, aligning with our Business Unit and product launch strategies. The perfect candidate will possess a deep understanding of the patient journey and insights into the experiences of individuals using Pfizer's Oncology treatments.
Role Responsibilities
As a vital member of our high-performing team, you will:

• Serve as the subject matter expert for PPS in Oncology product launch teams.
• Lead the development, execution, and operationalization of patient support programs and services, leveraging industry best practices.
• Ensure that patient services fulfill the requirements of both patients and healthcare providers, in line with product launch strategies.
• Create and implement tools that enhance the quality and efficiency of launch preparations.
• Conduct monitoring and audits of program launches to ensure quality standards.
• Track brand needs, strategies, and trends in the therapeutic area.
• Evaluate and manage cost-effective vendor solutions.
• Optimize PPS expenditures at the brand level.
• Incorporate PPS leadership strategies into marketing and planning documents.
• Build strong relationships across various departments to promote strategic initiatives.
• Design programs while ensuring compliance with legal and regulatory standards.

Basic Qualifications
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelor's degree required; advanced degree (MBA, MPH, etc.) preferred
• 8+ years of experience in biopharma patient services strategy or related fields.
• Experience with Oncology product launches.
• A strong strategic planning mindset and financial skills.
• Expertise in cross-functional leadership and stakeholder management.
• Exceptional written and verbal communication skills.
• A commitment to personal growth and collaboration.

Other Job Details:

• Last Date to Apply for Job: August 18th, 2026
• Ability to travel based on business needs
• NOT eligible for Relocation Package
• This position is hybrid and requires working from NYHQ 2 to 3 days per week

#LI-PFE
The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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