Director, Performance Marketing & User Growth

Posted 2 Days Ago
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Westlake Village, CA
Hybrid
Senior level
Big Data • Marketing Tech • Sales • Software • Analytics • Big Data Analytics
PureSpectrum provides tools to automate survey creation and source survey takers quickly and effectively for researchers
The Role
The Director of Performance Marketing & User Growth will develop innovative strategies to enhance panel operations and participant engagement. This role focuses on data-driven decision-making and cross-functional collaboration to ensure high-quality panelist retention and recruitment, while managing stakeholder relations and partnerships.
Summary Generated by Built In

Who We Are:
PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption.
PureSpectrum facilitates more than 115 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020-2024). PureSpectrum is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.
The Opportunity:
We are seeking an experienced and forward-thinking Director of Performance Marketing and User Growth to join our Innovation team.This role requires a strategic thinker with a deep understanding of digital recruitment, participant engagement, and panel management. The ideal candidate will have a proven track record of finding highly qualified individuals willing to share their opinions and maximizing their retention and engagement to drive ROI for the organization. The ideal candidate will bring a fresh perspective from the media or advertising industry, with a deep understanding of audience engagement, data-driven decision-making, and operational excellence.
Key Responsibilities:

  • Scale and Innovate: Introduce and implement innovative practices from the media or advertising sectors to scale panel operations for market research effectively while maintaining the highest standards of data quality.
  • Lead Panel Strategy and Operations: Develop and implement a robust panel management strategy that supports PureSpectrum's mission to deliver unparalleled insights. Ensure the recruitment, engagement, and retention of high-quality panelists across diverse demographics.
  • Data-Driven Innovation: Leverage data analytics and insights to drive decisions on panel composition, engagement strategies, and incentive structures. Continuously monitor and optimize panel health and performance.
  • Cross-Functional Collaboration: Partner closely with product, engineering, and data teams to enhance the panelist experience and integrate panel data into broader business processes.
  • Stakeholder Engagement: Act as the key liaison between internal teams and external stakeholders, providing regular updates on panel operations and performance. Engage with senior leadership to align strategies and goals.
  • Vendor and Partner Management: Manage relationships with external partners and vendors to ensure alignment with PureSpectrum's objectives and operational efficiency.


Qualifications:

  • Industry Experience: 7+ years of experience in media, advertising, or a related field, with a strong focus on audience management, data operations, or campaign execution.
  • Leadership Abilities: Proven track record in leading and scaling operational teams, with the ability to manage, motivate, and develop team members.
  • Analytical Skills: Strong analytical and problem-solving abilities, with experience in data-driven decision-making and performance metrics.
  • Innovative Thinking: Ability to bring fresh ideas and innovative approaches to panel operations, informed by experience in the media or advertising industries.
  • Collaborative Mindset: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
  • Technical Proficiency: Familiarity with data management platforms, analytics tools, and operational software commonly used in media or advertising.
  • Educational Background: Bachelor's degree in Business, Marketing, Communications, or a related field. An advanced degree is a plus.


PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally. We pride ourselves on innovation, transparency, quality, and simplicity. Our continued success begins with our culture and core values. Our values guide everything that we do, and our employee benefits are a reflection of that. Benefits include:

  • Unlimited PTO and sick time
  • Health & Wellness initiatives
  • Team events and celebrations


PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.

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The Company
HQ: Westlake Village, CA
230 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a complete end-to-end market research and insights platform. Our customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients.

PureSpectrum is a simple yet innovative research experience from project inception to final reporting. We offer an in-house sample Marketplace Platform alongside an easy-to-use Insights Platform. This synergy provides true speed to insights by giving researchers the ability to program studies, quickly access high-quality respondents, and analyze data all on a single dashboard. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust.

On the PureSpectrum Marketplace and Insights Platforms, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need.

In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.

Why Work With Us

PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.

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PureSpectrum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our flex-hybrid workplace policy allows employees to find a balance between in-office and remote work with 3 days a week in the office at their discretion.

Typical time on-site: 3 days a week
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HQWestlake Village, CA
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