Director, People Services Data Analytics

Who We Are:

It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

As a Director of People Services Compliance, Analytics, Reporting, and Data, you thrive on creating strategic opportunities to connect data and planning together. As a fast-paced industry, QTS looks to leverage data in our decision-making processes, and you look to be the person driving that conversation.

The Impact You Will Have:

By Driving the identity and designing scalable opportunities for applying predictive analytics, you will have an opportunity to advance people insights and enhance core HR processes and outcomes, along with implementing AI machine learning and automation.  In partnership with the various People Services functions (Learning, Talent Acquisition, Talent Management, People Operations, etc.), you and your team will provide data critical to analyzing QTS’s performance in differing areas. Additionally, by developing a holistic roadmap for our people data, you will have the opportunity to ensure systems are optimized, teams are working collaboratively together, and we have a strong connection between our processes and technology needs. As a subject matter expert, you will have the opportunity to empower our leadership teams with data driven intelligence and predictive capabilities, that lead to informed strategic decision making.

What You Will Do:

• Develop a people analytics strategy & roadmap, including shift into predictive analytics and action-focused analytics function.
• Translate data into compelling narratives, visualizations, and insights that clearly articulate business implications - not just numerical outputs.
• Quantify the success of people’s team initiatives and identify data-driven challenges that should be prioritized.
• Convene and partner with key stakeholders to implement data-driven solutions, utilizing scenario modeling and forecasting as key tools.
• Oversee the team responsible for producing functional dashboards and delivering the employee listening strategy that supports leadership data-driven decision-making.
• Deliver high-quality reporting and analytics covering talent acquisition, attrition, diversity, employee experience, and People Team operational metrics.
• Serve as a subject matter expert for the People Team on analytics and measurement strategy, providing guidance, mentorship, and education across the function and serving on the company-wide Data council representing the people team.
• Partners with members of People Services, including leadership, drive alignment and collaboration ensuring technology, analytics, and process improvements are understood, adopted, and fully activated.
• Oversee training, documentation, and knowledge-sharing forums to ensure HR and managers are equipped to leverage new tools, insights, and capabilities.
• Serve as a trusted advisor to senior leaders on the intersection of technology, analytics, and people strategy - helping shape a more modern, scalable HR operating model.
• Identify, advise, quantify impact, and prime the organization for a human-first AI philosophy for the people team by embedding AI tools and strategies that improve the overall experience for QTS employees.
• Partner with our internal AI governance counsel to ensure AI adoption and use aligns with established governance, responsible-use principles, and data integrity requirements.
• Foster a culture of experimentation, innovation, and continuous improvement across the People Team - encouraging new ideas and bold solutions.
• Ensure compliance with applicable local, state, and federal regulations (e.g., AAP, EEOC, etc.).
• Partner with Legal and HR COEs to integrate HR compliance requirements into data audits, system configurations, and business processes by developing policies, procedures, and training programs to maintain compliance and prepare for internal and external audits.
• Oversee vendor and third-party security assessments to ensure alignment with company standards.

What You Will Need

• 8+ years’ experience with data analytics tools, Workday (or other HCM) and data visualization tools such as Tableau.
• Ability to gather and use data to inform decision-making and persuade others. Work effectively in an unstructured environment requiring new perspectives and creative approaches.
• Collaborative leadership skills to challenge the status quo and chart an effective technology strategy and roadmap.
• Ability to automate and deliver self-service tools and dashboards to allow for more sophisticated analyses, complex problem solving and business value.
• Strong problem-structuring and problem-solving ability.
• Strong Excel, PowerPoint, and Word skills.
• Proven ability to challenge and motivate a team to foster innovation in an atmosphere of mutual respect.

The Perks (and these are just a few!):

• QRest Sabbatical           
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days  
• Tuition assistance, parental leave and military leave assistance

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.