Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com.
Job DescriptionWe're seeking a Director of People Operations who combines deep expertise in HR operations, compliance, and operational excellence with genuine and strategic business partnership instincts. Reporting to the SVP, Global People Operations, you will lead all aspects of People Operations for our offices in India and will work as a part of our global People Operations team to architect programs, processes and systems that enable our people and our business to scale.
This role is not about just about organizing office celebrations or managing people data and policies in isolation. This role will require you to be a strategic advisor to our leadership teams, a trusted presence and advisor to our employees, a custodian of process and compliance, and an owner of our culture and employee experience.
HR Operations & Systems
Own the full HR operations functions for the region including onboarding, payroll coordination, benefits management, compliance, and employee data. Build and maintain processes that keep operations running smoothly. Create documentation and workflows that scale as we grow. Understand, identify, and solution issues and communicate proactively with regional and global leadership teams. Own and manager HR data.
Strategic Business Partnership
Partner with department heads and executives to translate business strategy into programs and solutions that systematically support employee and business growth. Support headcount planning tied to revenue goals. Advise on organizational restructuring when business needs change. Identify talent gaps before they become problems. You think like a business operator, not an HR administrator.
Employee Experience & Culture
Oversee programs that attract, develop, and retain top talent. Work with leadership to define culture in a growing organization. Measure engagement. Support learning and development initiatives. You make Blend a place where exceptional people want to build their careers.
Team Leadership & Talent Management
Lead, mentor, and develop a high-performing People Operations team who embody our and model our values
QualificationsPeople Operations Experience
- 10 or more years of HR operations and business partner experience, with at least 5 years in a senior HR role.
- Experience building and managing HR processes from the ground up.
- Mastery of regional compliance and reporting requirements, payroll, benefits and compensation.
- Strong HR technology and HRIS experience, Workday preferred.
Regional Expertise
- Deep knowledge of Indian labor law, employment practices, and regulatory landscape.
- Familiarity with local hiring practices and compensation benchmarking in India.
- Experience helping leaders from other regions understand local labor requirements and enabling them to manage their teams with the proper cultural nuance.
Business Orientation
- Ability to learn and understand how a business operates and the financial decisions related to People Operations decisions.
- Solution-oriented
- Commitment to data accuracy and creating dashboards that enable strong decision-making.
Communication & Collaboration
- Strong communication skills; honest, direct and proactive
- Collaborative team player who builds trust quickly, partners across the organization, and is not territorial.
- Tenacious, comfortable operating in ambiguous and fast-paced environments.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 10 or more years of HR operations and business partner experience, with at least 5 years in a senior HR role
- Experience building and managing HR processes from the ground up
- Mastery of regional compliance and reporting requirements, payroll, benefits and compensation
- Strong HR technology and HRIS experience
- Workday experience
- Deep knowledge of Indian labor law, employment practices, and regulatory landscape
- Familiarity with local hiring practices and compensation benchmarking in India
- Experience advising non-local leaders on local labor requirements and cultural nuance
- People leadership experience: lead, mentor, and develop a People Operations team
- Ability to translate business strategy into people programs and support headcount planning tied to revenue goals
- Commitment to data accuracy and experience creating dashboards for decision-making
- Strong communication skills and ability to operate in ambiguous, fast-paced environments
Blend360 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blend360 and has not been reviewed or approved by Blend360.
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Fair & Transparent Compensation — Pay is considered fair-to-good by many, and public salary postings for common data roles indicate competitive packages in numerous markets. Feedback suggests overall company sentiment aligns with acceptable compensation relative to peers in consulting and analytics.
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Flexible Benefits — Flexible and remote/hybrid work arrangements are consistently highlighted in official materials and role descriptions. Feedback suggests flexibility is a meaningful part of the total rewards experience.
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Retirement Support — A 401(k) with company match is part of the core package. Feedback suggests retirement offerings are standard and contribute to a complete benefits set.
Blend360 Insights
What We Do
Our Vision is to build a company of world-class people that helps our clients optimize business performance through data, technology and analytics. Blend360 has two divisions: Data Science Solutions: We work at the intersection of data, technology and analytics. Talent Solutions: We live and breathe the digital and talent marketplace.
