Director, People Operations & Rewards

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Director, People Operations & Total Rewards, plays a pivotal role in shaping and executing the strategic direction of Compensation & Benefits and ensuring the seamless, compliant, and efficient functioning of all HR operations across WPP Media Indonesia. The individual will be a key strategic partner, responsible for designing and implementing robust C&B strategies, overseeing all HR operational functions, and contributing significantly to a thriving employee experience. This role will collaborate closely with the APAC Total Rewards team to ensure regional alignment and effective localization of strategies.

What you will do:

Compensation & Benefits (C&B)

• Design, develop, and implement strategic Compensation & Benefits frameworks and programs aligned with WPP Media's global Total Rewards philosophy and local market demands.
• Conduct comprehensive market analysis, benchmarking, and pay equity reviews to ensure competitive and equitable C&B structures that attract, retain, and motivate top talent.
• Manage and optimize benefits programs, ensuring they are competitive, cost-effective, and compliant with Indonesian regulations.
• Maintain in-depth knowledge of Indonesia’s regulatory frameworks for compensation and benefits, ensuring full compliance.

HR Operations Management & Compliance

• Ensure seamless, efficient, and compliant HR service delivery across all operational functions, fully aligned with Indonesia’s labour laws and global policies.
• Lead and optimize core HR operational processes including payroll administration, employee lifecycle management, and compliance audits.
• Drive continuous improvement in HR operational workflows to enhance efficiency, reduce risk, and improve the overall employee experience.
• Manage relationships with key HR vendors (e.g., payroll providers, benefits administrators) to ensure service level agreements are met and optimized.

HRIS Strategy, Integration & Optimization

• Act as the primary lead for global HR Information System (HRIS) rollouts and integrations within Indonesia, ensuring successful adoption, data integrity, and local configuration.
• Strategically identify opportunities to leverage HRIS capabilities to streamline processes, automate tasks, and enhance data reporting for operational and strategic insights.
• Partner with IT and global HRIS teams to ensure system functionality meets local needs and supports C&B and operational objectives effectively.

Strategic HR Partnering

• Serve as a strategic HR partner to country leaders, providing expert advice and solutions on HR operational matters, C&B challenges, and people-related issues.
• Collaborate with leaders to address operational challenges, standardize HR workflows, and ensure fair, transparent, and legally compliant HR practices.

Data-Driven Insights & Reporting

• Leverage HR analytics and data insights from HRIS and other sources to monitor C&B effectiveness, operational efficiency, compliance, and key workforce trends.
• Develop and present actionable reports and recommendations to leadership, informing strategic decisions and supporting continuous improvement across HR functions.

Talent Lifecycle Support

• Oversee the operational execution and compliance aspects of performance management, goal setting, and career development initiatives.

What you will need:

• 8+ years of progressive HR experience, with a significant and demonstrable focus on developing and executing strategic Compensation & Benefits initiatives in a complex, multi-national environment.
• Proven expertise in designing, implementing, and managing strategic C&B structures, policies, and programs, including market benchmarking, salary structures, incentive plans, and benefits administration.
• Exceptional proficiency in HR Operations management, with a strong track record of optimizing HR service delivery, payroll, HRIS, and compliance.
• In-depth knowledge of Indonesia’s labour laws and specific regulations pertaining to both general employment and compensation & benefits.
• Strong analytical skills with the ability to leverage people analytics and data insights to inform strategic C&B decisions and drive HR operational improvements.
• Proven ability to lead HR functions, drive process improvements, and manage day-to-day operations with a focus on operational excellence.
• Excellent project management and change management skills, adept at navigating complex organizational structures and driving impactful change.
• Outstanding communication, influencing, and stakeholder management skills, capable of engaging effectively with senior leadership, regional partners, and employees.
• Resilience and adaptability to thrive in a fast-paced, matrixed, and evolving environment.
• Bachelor's degree in Human Resources, Business, or a related field.
• Desirable: Relevant professional certifications (e.g., in Compensation, Benefits, or HR).

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

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