Location: Bay Area preferred, or Remote
Reports to: VP, People
The Role
The Midi Health People team is growing fast, and we need someone to build the operating system that powers it. As Director, People Operations, you will be the architect of how the People function runs: the cadences, planning rhythms, data, governance, and process backbone that let the function, and the company, scale with clarity and intention.
The operating principle is simple: every recurring lifecycle and experience moment should run as a designed system that is scalable, predictable, and consistent.
Key Responsibilities
People Operating System
- Design and run the operating system of the People team: the people calendar, planning cadences, process documentation, and review rhythms that let the function scale
- Build the accountability infrastructure that keeps priorities clear, progress tracked and delivery consistent across the team
- Own people policies, handbooks, and operational documentation, keeping them current and accessible
Employee Lifecycle Operations
- Take a systems and operational approach to the entire employee lifecycle and experience — turning what are often one-off, reactive moments into scalable, predictable, repeatable systems and cadences. This includes:
- Onboarding & offboarding: the internal operational lifecycle from offer-accepted through preboarding, background checks, equipment provisioning (in partnership with IT), onboarding into Midi HQ, and a clear offboarding system for both HQ and clinician populations.
- Internal moves & growth: operationalizing leveling and titling frameworks, job architecture, and promotion cadences — owning the system and cadence by which they run.
- Talent & engagement cadences: the operating rhythm for talent management cycles, performance and calibration cadences, and engagement and pulse-survey cadences — owning the instrumentation and the predictable cadence.
- Benefits & program changes: operationalizing benefits and program changes — systems, enrollment mechanics, and change management.
People Analytics
- Build and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycle
- Own Midi's Corporate workforce planning process: building the data infrastructure and forward-looking org design capability that allows the company to stay ahead of its growth rather than react to it
- Partner with Finance on corporate headcount planning and forecasting; translate people data into actionable insights for the VP, People and senior leadership
Compliance & Risk Management
- Ensure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance, Legal, and other departments
- Own people risk management processes
HR Systems & AI Enablement
- Set the People team's systems, automation, and AI priorities — define the needs, use cases, and success metrics, and partner with IT, Product, and Engineering to determine prioritization and roadmap.
- Own the HRIS and core people systems as the business owner — accountable for requirements, data governance, adoption, and change management.
- Model what an AI-native people function looks like
Cross-Functional Partnership
- Work closely across the People, Talent, IT, Finance, and Product teams to ensure shared processes are well-designed, documented, and consistently executed
- Align the People team’s operating rhythm with the company planning cycles and operate effectively in Midi’s collaborative cross-functional model
Qualifications
- Minimum of 10 years of experience in Business Operations, People Operations or a related function, with a demonstrated track record of building and scaling operational infrastructure in high-growth environments
- Strong analytical skills and demonstrated ability in using data to develop insights and foresights
- Demonstrated ability to design and implement processes and systems that scale — not just fix what's broken today
- Genuine enthusiasm for and experience with AI and automation applied to HR or operational workflows
- Highly organized, detail-oriented, and skilled at managing multiple workstreams simultaneously without dropping the ball
The interview process will include: 📚
- Meet with our Talent Partner (30- 45 min)
- Meet with VP People (45-1 hrmins)
- Final Team Interviews (3-4 hours)
- Final Working Session Interview(1 hr)
At this time, Midi is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.
The salary range for this role is $240,000–$250,000 annually. Final compensation will depend on experience, skills, and qualifications. This role is also eligible for additional compensation, including equity and benefits.
While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥
https://www.youtube.com/watch?v=1px7i6MVjNg
#LI-JA1
At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at [email protected].
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our CCPA Privacy Notice for California Candidates here.
Skills Required
- Minimum of 10 years of experience in Business Operations, People Operations or a related function
- Strong analytical skills and demonstrated ability in using data to develop insights and foresights
- Demonstrated ability to design and implement processes and systems that scale
- Genuine enthusiasm for and experience with AI and automation applied to HR workflows
- Highly organized, detail-oriented, skilled at managing multiple workstreams
- Strong communicator and collaborator; able to build trust across functions
- Experience working in a fast-moving, mission-driven environment
Midi Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Midi Health and has not been reviewed or approved by Midi Health.
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Equity Value & Accessibility — Equity is positioned as a meaningful part of the package, with multiple passages describing “strong equity grants” and equity-heavy total compensation in some roles. Equity upside is framed as a key offset when cash compensation is viewed as less competitive.
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Healthcare Strength — Medical, dental, and vision coverage is repeatedly described as comprehensive, including employer-covered premiums in some descriptions and women’s health-aligned services. Mental health support and menopause-specific care are also presented as part of the health offering.
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Leave & Time Off Breadth — Time-off benefits are described as flexible, including unlimited PTO and remote-first support such as equipment or home-office stipends. These elements are portrayed as improving overall rewards even when base pay is debated.
Midi Health Insights
What We Do
Meet Midi: The only virtual care platform focused on female midlife health. Our care is designed by world class experts in perimenopause, menopause, and more. Everything we do serves our mission—to help women feel strong and healthy through a critical chapter of their lives and careers. We take a holistic approach to improve the symptoms of midlife hormone change, based on every woman’s health history, lifestyle, and genetics. Our customized Care Plans include: - Prescription hormonal and non-hormonal medications (including HRT) - Lifestyle coaching and wellness therapies - Supplements and botanicals - Specialized care paths for cancer survivors and those at risk Midi visits and prescriptions are covered by most PPO insurance plans. We also integrate with employers and the entire benefits ecosystem to offer a fully-reimbursed medical program, because we believe great care should be accessible AND affordable.
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