Director, People Operations and Total Rewards

TripleLift is seeking a strategic and hands-on Director, People Operations and Total Rewards to lead critical areas of our People function and ensure seamless employee experiences across the globe. This role will oversee a high-performing team responsible for payroll, benefits, immigration, onboarding, and recognition programs, and will play a pivotal role in driving operational excellence and supporting our global workforce.

This role is based in Detroit, MI or New York, NY.

Global Payroll & Compliance

• Lead the global payroll function, with deep ownership of U.S. payroll operations including semi-monthly cycles, quarterly and annual variable compensation, and merit/promotion payouts.
  
• Partner with Finance and external providers (e.g., ADP) to manage payroll compliance and employee tax matters across all TripleLift locations around the globe.
  
• Oversee ongoing payroll audits, reconciliations, and reporting to ensure accuracy and compliance.
  

Benefits Administration

• Manage the strategy, vendor relationships, and day-to-day administration of global benefits programs.
  
• Act as the subject matter expert (SME) for U.S. benefits, while partnering with regional HR contacts and vendors to support localized offerings.
  
• Provide guidance and resolution support on employee benefits questions, escalations, and carrier interactions.
  

Immigration & Mobility

• Serve as the company’s primary liaison for immigration strategy and case management, partnering with legal counsel and talent acquisition on work authorization and sponsorship processes.
  
• Maintain up-to-date knowledge of immigration policy changes that could impact the workforce and communicate proactively with the Chief People Officer and relevant stakeholders.
  

Compensation & Total Rewards

• Administer global compensation processes in partnership with Finance and HRBPs, including support for pay band management, merit cycles, and promotions.
  
• Support the development and execution of employee recognition programs aligned with TripleLift’s values and culture.
  
• Partner on compensation benchmarking and pay equity analyses to ensure competitiveness and fairness.
  

Onboarding & Employee Experience

• Oversee onboarding operations to ensure a consistent, engaging experience for new hires globally.
  
• Partner cross-functionally to optimize tools, processes, and communications that reinforce employee success from day one.
  

Data Integrity & HR Systems

• Ensure data consistency and integrity across all People-based systems from role creation through employee exit.
  
• Lead regular audits and partner with cross-functional teams (Finance, Recruiting, Legal) to ensure TripleLift’s HRIS as the single source of truth.
  
• Leverage qualitative and quantitative analytics to guide decisions and measure the impact of People programs and initiatives.
  

• 8+ years of progressive experience in People Operations or Total Rewards, with at least 3 years in a leadership capacity.
  
• Deep knowledge of U.S. payroll, benefits, and employment laws; experience supporting global teams and understanding international employment practices and systems.
  
• Proven ability to lead and scale global People Operations teams in high-growth environments.
  
• Experience managing HR systems (e.g., ADP, HiBob, CultureAmp, or similar) and driving data accuracy and compliance.
  
• Strong project management and process design skills, particularly around building systems that scale with business growth.
  
• A collaborative, proactive, and detail-oriented approach with a passion for operational excellence.

Location: Detroit or New York

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