Director, People Experience, Digital

Posted Yesterday
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2 Locations
Hybrid
163K-272K Annually
Expert/Leader
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Leads People Experience strategy for global Digital organizations, partnering with leaders on workforce planning, cost optimization, transformation, engagement, culture, talent planning, succession, career development, and manager effectiveness. Advises on employee relations and organizational matters, uses analytics and AI-enabled tools to improve people strategies and processes, and coordinates with regional PX teams and enterprise Centers of Excellence. The role requires extensive global HR experience, strong influencing skills, and expertise in organizational change and employee engagement.
Summary Generated by Built In
ROLE SUMMARY
We're looking for a People Experience (PX) Director to partner directly with our Digital organizations. This is a hands-on, high-impact role supporting global leaders in shaping workforce strategies, driving transformation, and strengthening colleague engagement. You'll act as a trusted partner, navigating both strategic priorities and everyday people needs across a highly critical enterprise function.
ROLE RESPONSIBILITIES
  • Partner with Digital leaders to deliver practical, business-focused PX solutions.
  • Support key priorities: cost optimization, digital transformation, and organizational change.
  • Build leadership and manager effectiveness through coaching and targeted development.
  • Lead engagement and cultural initiatives to support a high-performing, connected workforce.
  • Drive talent planning, succession management, and career development discussions.
  • Apply workforce analytics and data insights to inform strategies and decisions.
  • Use AI and digital tools to simplify processes and enhance employee experience.
  • Interfacing with regional and local PX to deliver business strategy through market-compliant, globally coordinated efforts.
  • Collaborate with PX Centers of Excellence (COEs) to execute enterprise people programs.
  • Manage day-to-day organizational matters, employee relations, and workforce planning.
  • Serve as an employee experience advocate while balancing operational business needs.

BASIC QUALIFICATIONS
  • BS/BA required; advanced degree a plus.
  • 15+ years in HR, PX, or talent roles within large, global organizations (pharmaceutical or related industries preferred).
  • Strong balance of strategic thinking and hands-on delivery.
  • Comfortable using data, AI, and digital solutions to shape people strategies.
  • Track record of navigating change and driving organizational transformation.
  • Strong relationship-building and influencing skills across all levels.
  • Talent planning, manager coaching, and employee engagement expertise.
  • Curiosity and a continuous improvement mindset.

PREFERRED QUALIFICATIONS
  • Client facing Experience
  • Experience leading indirect teams

ADDITIONAL DETAILS
  • Last Day to Apply: 10/6/2026
  • Work Location Assignment: Hybrid

The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
People Experience
#BI-Hybrid

Skills Required

  • Bachelor’s degree in any field
  • 15+ years of experience in HR, People Experience, or talent roles within large, global organizations
  • Strong balance of strategic thinking and hands-on delivery
  • Ability to use data, AI, and digital solutions to shape people strategies
  • Experience navigating change and driving organizational transformation
  • Strong relationship-building and influencing skills across all levels
  • Expertise in talent planning, manager coaching, and employee engagement
  • Curiosity and a continuous improvement mindset
  • Client-facing experience
  • Experience leading indirect teams
  • Permanent work authorization in the United States

What the Team is Saying

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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