Director of People & Culture

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

Job Summary:

This role reports to the General Manager and is a member of the hotel Planning Committee. Will be responsible for leading the People & Culture strategy and execution; providing People & Culture support with the overall goal being that the hotel is perceived as the Employer of Choice in your destination. You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and responsibilities will include championing top talent and actively supporting succession planning, supporting the hotel as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People & Culture initiatives, actively supporting recruitment, selection, on-boarding and development requirements, legal and compliance matters as well as evaluating the effectiveness of People & Culture, Learning & Development and Talent Acquisition programs and initiatives and analyzing compensation and benefits trends to ensure a balance between cost and employee experience.

About the Director of People & Culture role:

A passion for people and talent management and as a business partner; strategic, strong business acumen, a catalyst for change and an employee champion.  The ideal candidate must have local market knowledge, local work experience and must be eligible to work in Kuwait. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. 

Knowledge and Skills:

Applicants are required to have three to five years of previous employment in a related position with a Five Star Hotel or Resort.  Human Resources or Hospitality Education is preferable, however, not essential if applicants have previous relevant work experience.  Working knowledge of Labour Law is advantageous. Occasional travel is required to other Four Seasons Hotels and Resorts for training and development purposes.

A career with Four Seasons:　

Means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such we strive to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world. 　

We ensure that our employee experience is just as rewarding as our guest experience. Candidates will have an opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential. Our benefits include working in a diverse and challenging work environment, complimentary hotel stays, competitive wages, and excellent Benefits which include: Medical, Dental, Vision and complimentary meals. 　

If you possess all of the qualifications above and our company values interest you, we invite you to pursue a career with Four Seasons.