Director, People Communications

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is looking for a Director, People Communications, to join our Enterprise, People and Internal & Digital Platforms Communications team. Reporting to the Senior Director, People Communications, this role will develop and execute thoughtful internal and external communication approaches for major People initiatives. The Director will also support speaking engagements for select leaders, including our Chief People and Corporate Affairs Officer, Chief Inclusion Officer and Global Head of Talent. The Director will serve as a trusted advisor to the organization helping to shape and tell our talent and inclusion stories and develop creative campaigns, blogs and social content to amplify why top talent chooses to join and stay at Visa.

Responsibilities

• Support Sr. Director with development of global campaigns that bring to life Visa’s talent, purpose, inclusion and career growth stories
• Partner with the talent and inclusion teams to build creative content that will be leveraged internally and externally to attract and retain talent including blogs, video and social media
• Support speaking engagements for select People leaders including narrative, talking points, slides and content based on audience
• Partner with functional and regional communication leads to drive strong alignment of People messaging across the business
• Develop and deliver bespoke strategic communication plans in partnership with executive People team leaders on core initiatives
• Create tailored content for various media platforms, e.g., intranet articles, social posts, employee newsletter features, and other digital channels

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

· 12 years of communications experience required
· Bachelor’s degree in English, communications, public relations, journalism, marketing, or related discipline required
· Experience in fintech, financial services, or another relevant area strongly preferred

Preferred Qualifications

· Demonstrates expertise in storytelling and building thoughtful narratives
· Exceptional verbal and written communication skills, including stellar editorial proficiency (writing, editing, proofing)
· Experience developing creative social and video content to drive engagement and action
· Strong background working with leaders to develop speaking platforms
· Exceptional project management with the ability to multi-task and achieve multiple deliverables in a fast-paced environment
· Ability to synthesize business issues into programs, agendas, and content that address challenges and celebrate key milestones
· Keen sense of accountability and ownership
· Ability to influence others and build relationships within an organization, communicate with authority and interface with all levels of the organization, including senior leadership
· Ability to adapt quickly to changing priorities, pivot quickly, and respond with urgency
· Sound business judgment and experience “connecting the dots” among seemingly unrelated topics
· “Hands-on” team player with outstanding project management and strong organizational skills, attention to detail and ability to manage multiple priorities simultaneously
· Good judgment skills and able to handle confidential/sensitive information
· Passionate about people, culture, and the employee experience
· Ability to work independently
· Positive approach and commitment to providing excellent client service

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 161,500.00 to 234,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.