At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
As the Director, People Business Partner, you will report to the Senior Director, People Business Partner and support Spring Health’s Chief Technology Officer, Chief Product Officer, and Chief Operating Officer. You will drive People strategy for each of these functions, cultivating a high-performing and thriving culture for the teams who bring Spring Health’s offerings to life.
This is a full-time role with people management responsibilities and occasional visits to our New York, NY office.
What you’ll be doing:
- Partner with senior leaders to understand business goals and align People strategies with these objectives, fostering a proactive approach to people management
- Influence and guide leaders on complex organizational and people challenges, offering solutions that align with company culture and long-term goals
- Provide coaching to executives on performance management, leadership development, and succession planning
- Lead initiatives for organizational effectiveness, talent planning, and workforce development to support scaling and expansion
- Drive cultural transformation efforts, focusing on building a diverse, inclusive, and resilient workforce
- Collaborate with Employee Experience to create programs that support professional growth, leadership, and functional capabilities
- Address complex employee relations issues, balancing business needs with employee advocacy
- Implement strategies to promote engagement, retention, and overall employee satisfaction
- Lead and support initiatives around employee wellbeing, a Thriving culture, and DEI
- Use HR metrics, data, and insights to drive decisions and measure the effectiveness of HR initiatives
- Collaborate with HR teams to enhance data collection and reporting processes, ensuring actionable insights on workforce trends
- Guide leaders through organizational change, ensuring alignment and understanding at all levels
- Develop and implement communication strategies to support major transformations and company-wide initiatives
- Educate managers and employees on navigating change, providing tools and resources to foster adaptability
What success looks like in this role:
- Successful change management initiatives in your functions
- Progress against our Thriving culture benchmarks
- Accountability with stakeholders evidenced through People Business Partner CSAT score
What we expect from you:
- 10+ years experience in People Business Partner roles supporting senior executives
- 3+ years of management experience
- Proven experience with complex, cross-functional change management
- Located within commuting distance of NYC preferred; some travel required if remote
- Experience supporting R&D teams preferred
- Experience scaling a company through hypergrowth preferred
- Strong competence within the HR function including employee relations, coaching, compliance, communications, and change management
- Strong analytical capabilities and an ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience
- Highly productive and influential in fast-paced environments
- Effective coaching and facilitation skills, adept at influencing colleagues at any level
The target base salary range for this position is $149,000 - $198,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
- Employer sponsored 401(k) match of up to 2%
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
- We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
What the Team is Saying
What We Do
Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.
We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.
Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.
We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.
Why Work With Us
Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.
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Spring Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.
