Director of People and Culture

Reposted 5 Hours Ago
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Philadelphia, PA
In-Office
Mid level
Travel • Hospitality
The Role
The Director of People & Culture is responsible for overseeing employee relations, recruitment, compliance, and career development within the hotel, serving on the leadership team.
Summary Generated by Built In

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

Job Summary:
The Four Seasons Philadelphia is seeking a Director of People & Culture. The Director of People & Culture forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort.  

Knowledge, Skills and Abilities:
The Director will oversee all aspects of the People & Culture division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees. 

We are looking for individuals who are strategic, have strong business acumen, good communication and interpersonal skills and are able to evidence professionalism and adaptability. Individuals also need to be a catalyst for change and an employee champion.  

Applicants are required to have three to five years previous employment in a related position. Existing Director of People & Culture is strongly preferred. Human Resources or Hospitality Education is preferable, however, not essential if applicants have previous relevant work experience. Working knowledge of Labor laws is advantageous.  

Occasional travel is required to other Four Seasons Hotels and Resorts for training and development purposes. 

US Work Authorization is required unless candidate is currently in a managerial position at a Four Seasons Location. Current Four Seasons Managers may qualify for L1 Visa Sponsorship.
 

Minimum Education & related work experience:
Three to five years experience in Human Resources role
PHR/ SPHR Certification a plus
 

A career with Four Seasons: 

Means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such we strive to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.  

We ensure that our employee experience is just as rewarding as our guest experience. Candidates will have an opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential. Our benefits include working in a diverse and challenging work environment, complimentary hotel stays, competitive wages, excellent Benefits which include: Medical, Dental, Vision, 401K and complimentary meals.  

If you possess all of the qualifications above and our company values interests you, we invite you to pursue a career with Four Seasons.  

Learn more about Four Seasons:  

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

https://www.facebook.com/FourSeasonsJobs  

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Top Skills

Human Resources
Labor Laws
Phr
Sphr
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The Company
HQ: Toronto, Ontario
33,981 Employees
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com.

For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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