- Research, identify and propose appropriate People & Culture strategies to ensure the effectiveness of the hotel.
- Develop manpower budget and ensure manpower is under control within the manning established.
- Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team.
- Identify and design appropriate training development initiatives to ensure a learning culture is developed within the hotel.
- Develops colleague manning policies in line with LHG guidelines.
- Combine with LHG and local policy to revise the People & Culture Policy and Procedure.
- Based on Group standard, complete the MCS, and the action plan.
- Deliver LHG culture to hotel colleagues.
- Responsible for recruitment of positions at all levels.
- Oversee trainee program development, university relations, and internship management to build sustainable talent sources.
- Ensure all learning and development programs and initiatives are to maximize guest satisfaction, staff motivation and organizational profitability.
- Set remuneration and compensation schedule, including but not limited to salary scale, based on the market survey result, to upkeep the hotel's competitive positioning.
- Attend to any labor related legal cases.
- Ensure proper administration of the Performance Management System - PRIDE in all departments and achieve performance driven team.
Skills Required
- Research, identify and propose People & Culture strategies to ensure hotel effectiveness
- Develop and control manpower budget within established manning
- Administer the Performance Management System across all departments to achieve a performance-driven team
- Identify and design training and development initiatives to foster a learning culture
- Develop colleague manning policies in line with LHG guidelines and revise People & Culture policies combining Group and local policy
- Complete the MCS and associated action plan based on Group standards
- Deliver LHG culture to hotel colleagues
- Responsible for recruitment of positions at all levels
- Oversee trainee program development, university relations, and internship management
- Ensure learning and development programs maximize guest satisfaction, staff motivation and profitability
- Set remuneration and compensation schedules, including salary scales based on market survey results
- Attend to labor related legal cases
What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
