- 8+ years of hands-on experience supporting payroll technology, payroll applications, workforce management, or time and attendance systems.
- Strong technical background working within an IT organization.
- Hands-on experience configuring, supporting, troubleshooting, or enhancing enterprise payroll applications.
- Strong end-to-end payroll knowledge, including Hours-to-Gross and Gross-to-Net.
- North American payroll experience supporting U.S. and Canadian employees.
- Strong experience troubleshooting production payroll application issues.
- Experience with payroll integrations, APIs, secure file transfers, data movement, SQL, and system interfaces.
- Experience supporting business-critical payroll production environments.
- Experience leading technical projects, teams, or application support resources.
- Ability to work onsite in Culver City 3 days per week.
- Own the day-to-day reliability and technical health of enterprise payroll applications.
- Lead production support and resolution of complex payroll, integration, configuration, data, and timekeeping issues.
- Perform hands-on investigation of application configuration, integrations, data exchanges, interfaces, and technical issues.
- Support payroll application enhancements, upgrades, migrations, releases, and maintenance.
- Partner with Payroll and business teams to define priorities and the payroll technology roadmap.
- Lead root-cause analysis and ensure permanent fixes are implemented for recurring production issues.
- Manage and provide technical direction to a small team of employees and contingent resources.
- Coordinate with architecture, security, data, infrastructure, HR technology, and other IT teams.
- Oversee vendors and external technology partners while maintaining internal ownership of issues and outcomes.
- Support critical payroll cycles and ensure payroll systems remain stable and available.
- Maintain technical documentation, support procedures, testing evidence, and operational standards.
- Strong technical payroll applications background rather than primarily HR or HRIS operations experience.
- Experience working within complex enterprise IT organizations.
- Proven experience supporting high-volume, business-critical payroll systems.
- Strong understanding of payroll integrations and data exchanges between payroll and HRIS platforms.
- Experience communicating with both technical teams and payroll/business stakeholders.
- Experience leading projects or technical teams. Formal Director-level people management experience is not required.
- Ability to balance hands-on technical work with leadership and business partnership responsibilities.
- UKG Payroll experience.
- Infor WFM experience.
- Workday experience.
- ADP or other major enterprise payroll platform experience.
- Union payroll and collective bargaining agreement experience.
- Entertainment industry experience.
- Experience supporting highly complex payroll environments.
- Prior payroll application implementation or consulting experience, provided the candidate is comfortable with an application support-focused role.
Skills Required
- Bachelor’s degree in a relevant discipline or equivalent professional experience
- 10+ years of experience in payroll systems, HRIS, workforce management, payroll technology, or related enterprise applications
- Hands-on experience configuring, administering, troubleshooting, or implementing enterprise payroll or workforce management platforms
- Strong end-to-end payroll knowledge, including Hours-to-Gross, Gross-to-Net, payroll controls, integrations, and U.S. and Canadian payroll requirements
- Experience leading complex production incidents, root-cause analysis, and technical resolution across applications, integrations, and data
- Experience with integrations, APIs, secure file transfers, SQL, data validation, testing, releases, cutovers, and stabilization
- Experience leading technical teams, contractors, managed service providers, and vendors
- Experience managing technology budgets, vendor performance, and business-critical application environments
- Strong experience supporting business-critical payroll or workforce management applications
- Proven experience leading technical teams and complex enterprise application environments
- Strong knowledge of payroll integrations, application support, troubleshooting, testing, and production operations
- Ability to communicate technical issues, risks, priorities, and decisions to senior leadership
- Hands-on experience with Infor WFM
- Hands-on experience with UKG Payroll
- Experience with both Infor WFM and UKG Payroll
- Workday Core HCM and Compensation experience
- SAP Finance experience
- Experience with Cognos, Power BI, SQL, advanced Excel, or similar reporting and analytics tools
- Experience supporting complex U.S. and Canadian payroll environments
- Experience with union and non-union payroll populations
- Knowledge of entertainment-industry collective bargaining agreements
- Experience with payroll technology migrations, implementations, and large-scale go-lives
- Experience using automation, scripting, monitoring, analytics, or AI-enabled tools
- Agile, Scrum, ITIL, project management, payroll, or relevant platform certifications
What We Do
Often, the biggest barrier between setting business objectives and achieving them is talent. Finding technically qualified people when you need them is hard enough. Finding technically qualified people who are the best fit for your organization is tougher. You need a staffing partner with the right expertise who can find the right talent in the right time frame, because your project can’t wait. That’s where we come in. aKube Inc is committed to leveraging its corporate values and operating model to achieve the highest level of performance and respect within the industry. We have developed a highly efficient delivery model for supporting a wide array of clients with expertise in supporting high-volume contingent worker programs.






