Director of Outpatient Services

Posted Yesterday
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Gilbert, AZ, USA
In-Office
Entry level
Healthtech
The Role
Directs outpatient services operations, resources, staffing, budgets, audits, patient care delivery, quality control, complaint management, and clinical protocols. Develops departmental goals and standards, ensures legal and ethical compliance, evaluates performance, supports professional growth, and integrates evidence-based practices across behavioral health outpatient programs.
Summary Generated by Built In

Your experience matters 
Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As Director of Outpatient Services joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Director of Outpatient Services who excels in this role:

  • Directs the department's activities and resources to achieve departmental and organizational objectives.
  • Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
  • Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
  • Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
  • Creates and fosters an environment that encourages professional growth.
  • Integrates evidence-based practices into operations and clinical protocols.
  • Performs other duties as assigned.

What we’re looking for

Education:

  • Bachelor's degree in related field preferred. Applicable work experience may be used in lieu of education.

Certifications:

  • BLS.
     

Skills & Experience:

  • Business Mathematical Skills – Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to calculate rates, ratios, and percentages and to interpret graphs.
  • Moderate Computer Skills – Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, and similar applications. Ability to create, maintain, and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
  • Complex Communication – Frequently communicates complex information and interacts with management. Ability to present information, resolve issues, and address delicate situations. Ability to motivate and persuade others.
  • Varied Business Problems – Addresses varied and complex problems requiring analysis and interpretation. Solves problems using knowledge and skills, established precedents, and standard practices.
  • Department Specific – Makes decisions that impact the management and operations of the department. May contribute to business and operational decisions affecting the department.
  • Functional Independent Judgment – Establishes goals and priorities for the functional area. May make recommendations regarding department policies, practices, and programs. Makes decisions and/or resolves problems on behalf of others.
  • Project Planning/Organization – Manages multiple projects simultaneously, including task delegation, project oversight, and resource allocation.


Schedule: Full-time


Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

  • Financial Protection & PTOLife, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

  • Financial & Career GrowthHigher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

  • Employee Well-beingMental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

  • Professional Development: Ongoing learning and career advancement opportunities.

More about Copper Springs East

Copper Springs East in Gilbert, AZ, located in the greater Phoenix metro area, is a behavioral health hospital providing inpatient and outpatient programs for mental health and addiction. We treat adults and seniors.

Our treatment programs include inpatient mental health and addiction treatment, outpatient Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and ECT therapy.

EEOC Statement

Copper Springs East Behavioral Health is an Equal Opportunity Employer. Copper Springs East Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

About UsLifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. About the TeamWe employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Skills Required

  • Bachelor's degree in a related field, or applicable work experience in lieu of education
  • Basic Life Support certification
  • Business mathematical skills, including calculations involving whole numbers, fractions, decimals, rates, ratios, percentages, and graphs
  • Moderate computer skills using email, word processing, data entry, spreadsheets, graphics, databases, and presentations
  • Complex communication skills, including presenting information, resolving issues, and handling delicate situations
  • Ability to address varied and complex business problems using analysis and interpretation
  • Ability to make departmental management and operational decisions using independent judgment
  • Project planning and organization skills, including delegation, oversight, and resource allocation
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The Company
HQ: Brentwood, TN
3,590 Employees
Year Founded: 1999

What We Do

LifePoint Health® is a leading healthcare company dedicated to Making Communities Healthier®. Through our subsidiaries, we provide quality inpatient, outpatient and post-acute services close to home. LifePoint owns and operates community hospitals, regional health systems, physician practices, outpatient centers, and post-acute facilities in 29 states. We are the sole community healthcare provider in the majority of the non-urban communities our facilities serve. More information about the Company, which is headquartered in Brentwood, Tennessee, can be found on our website, www.LifePointHealth.net. All references to "LifePoint,"​ "LifePoint Health,"​ or the "Company"​ refer to LifePoint Health, Inc. or its affiliates. PHYSICIAN OPPORTUNITIES To learn more about practice opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointgoodlife.com or call 1-866-864-2680. CAREER OPPORTUNITIES To learn more about career opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointhealth.net/careers/career-opportunities/

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