We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Job DescriptionJob Description: As the Director, OS&E/FF&E Procurement, Luxury & Lifestyle based out of our Toronto offices and reporting to Executive Director Procurement, North America, you will play a pivotal role in shaping the strategic sourcing landscape within these vibrant segments. Operating as part of Accor’s global Luxury & Lifestyle Procurement team, you will lead strategy development, orchestrate relationships with top-tier suppliers, and spearhead cost-effective procurement strategies tailored to the unique demands of our Luxury & Lifestyle hotel operations. This role offers a distinct opportunity to influence the procurement domain within these categories and redefine the luxury & lifestyle hospitality experience.
This role will directly support Accor’s Luxury & Lifestyle Division, bringing together Accor’s luxury brands as well as the Group’s lifestyle entity, Ennismore, and covering 500+ hotels globally and 300+ new properties in development. This division focused on Luxury and Lifestyle is structured by brand around 4 pillars: Raffles & Orient Express, Fairmont, Sofitel & MGallery, and Ennismore. We are committed to strengthening the identities of these iconic brands, investing in top talents, selecting the best locations and offering unique and innovative experiences.
Key Responsibilities:
- Segment-Specific Sourcing: Develop and execute strategic sourcing plans specifically tailored for the OS&E/FF&E, rooms and services categories ensuring the highest standards of quality, service and sustainability are consistently met.
- Exclusive Vendor Partnerships: Cultivate and maintain strategic relationships with premium suppliers across OS&E/FF&E, rooms and services industries, crafting advantageous agreements that align with Accor's stringent quality and service expectations.
- Cost Excellence: Identify opportunities to optimize costs without compromising the premium experience within these segments, and identify performance improvement opportunities.
- Risk Mitigation: Develop and implement strategies to mitigate risks associated with procurement activities, thereby safeguarding brand reputation and guest satisfaction.
- Tailored Contract Management: Oversee the negotiation, evaluation, and management of supplier contracts to uphold Accor's reputation for premium and exclusive experiences.
- Market Intelligence: Stay attuned to evolving trends, market dynamics, and innovative technologies, leveraging these insights to drive innovation and elevate guest experiences.
- Sustainability: Champion initiatives that align with Accor's commitment to environmental and social responsibility while maintaining the highest level of premium standards.
- Cross-functional Synergy: Collaborate closely with other departments, particularly the brand marketing and hotel operations teams to ensure seamless alignment with Accor's business objectives and the realization of the brand's unique vision.
Up to 10% travel in the region and internationally may be required
Qualifications- Bachelor’s degree in Business, Supply Chain, Hospitality Management, or a related field; Master’s degree preferred.
- 10+ years of progressive experience in procurement, sourcing, or supply chain management, ideally within hospitality, luxury goods, or lifestyle brands.
- Proven expertise in OS&E and/or FF&E procurement, vendor management, and contract negotiation at a regional or global scale.
- Strong financial acumen with demonstrated ability to drive cost optimization while upholding luxury brand standards.
- Experience leading strategic partnerships with high-end suppliers and fostering long-term, value-driven relationships.
- Knowledge of sustainability practices and responsible sourcing in line with global ESG standards.
- Excellent communication, influencing, and stakeholder management skills across diverse cultures and geographies.
- Strong analytical and market research skills with the ability to identify emerging trends and translate them into procurement strategies.
- Ability to work cross-functionally with brand, operations, and corporate teams in a fast-paced, global environment.
- Demonstrated leadership with the ability to manage complex projects and deliver results under tight timelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Top Skills
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
