Director, Organizational Change Management

Grade Level (for internal use):

About the Role: 

The Change Management Director will define, drive, and deliver the change management portfolio for Enterprise Technology Strategy workstreams. That includes overseeing the change management success for several large, complex transformational projects, many smaller projects, and business as usual change as required. You will collaborate closely with senior executives, cross-divisional technology leads, PMO leads, and stakeholders across functions to ensure alignment with organizational goals and objectives.

Responsibilities and Impact: 

• Understand the vision and goals of the enterprise, technology strategy, and other Corporate functions, and design and align the organizational change management program accordingly, with special focus on sustainable people change.
• Provide vision and roadmap for change portfolio
• Apply a structured organizational change management methodology to achieve successful organizational change management, including for transformational programs and business-as-usual activities.
• Support the design, development, delivery, and management of modern and effective communications and training using a range of channels and leveraging existing teams and tools where possible
• Partner w/ Corporate Communications and DTS Engagement on communication strategies
• Engage all relevant governance and user stakeholder groups for change, including interaction with senior management, advisory groups, working groups, champions, super users, and end users
• Provide guidance to technology leaders to upskill change maturity and effective sponsorship competency
• Ensure standardization of change management process and outputs across the organization
• Ensure successful business user acceptance testing programs and feedback collection in collaboration with project teams
• Define and manage success metrics and KPIs for change and adoption
• For larger projects, deliver a change management program that contributes to the success of the projects including persona analysis, communications, impact and readiness assessment, success metrics, user acceptance testing and feedback management, training, and adoption at all levels
• Identify improvement opportunities as part of our continual process improvement efforts and help develop ways to influence change readiness and reduce change fatigue
• Provide change project and leadership competency status reporting and dashboards

What We’re Looking For: 

Basic Required Qualifications: 

• The successful candidate will have significant experience delivering structured methodology to modernize and transform how change management is achieved in complex, global firms across large, diverse user groups.
• Substantial relevant experience in organizational change management gained over many years and a variety of circumstances including complex and strategic multi-year programs with 5,000+ participants
• Substantial experience operating in a complicated multi-stakeholder environment in a large global firm
• Experienced in stakeholder management, relationship management, and holding people to account including senior management
• Strong business acumen
• Strong thought leadership and problem solving

Additional Preferred Qualifications: 

• Excellent prioritization skills with the ability to remain calm and make good decisions in a fast-paced environment with changing priorities 
•  Experience in direct and indirect people management with the ability to effectively coordinate the activities of multiple groups
• High emotional intelligence with the skills and confidence to positively maintain and influence culture
• Qualified and experienced in a recognized change management methodology such as Prosci, ADKAR, and experience in adapting methodology to fit conditions 
• Exceptional verbal and presentation communication skills at all levels, globally 

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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