Director - Order Growth Product Management

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Role purpose

The Product Management for Order Growth function will be vital in helping us scale up Accelya´s Airline Retailing platform, with emphasis on the evolving capabilities defined under the OOSD (Offer/Order/Service/Delivery) vision, also known as One Order.  Driving innovation and ensuring product quality.

Duties & Responsibilities as a Product Manager:

• Responsible for product oversight through full product management lifecycle, from defining product vision and strategy, development and execution of product roadmap, launch, and ongoing management.

• Responsible for developing and maintaining business model and product pricing that optimizes financial goals.

• Oversees commercial and operating performance of product scope against stated KPIs.

• Develops robust market, customer, and competitor fact base through day to day activities, including but not limited to customer visits, developing a Customer Advisory Board, conducting market research, Win/Loss Analysis, and engaging with key market constituents.

• Develops high level requirements and buy/build/partner decisions for roadmap concepts.

• Works closely with Product Owner to communicate vision and requirements for new features.

• Holds Product Owner accountable for timely feature delivery.

• Engages in dev process as needed to provide clarity and direction.

• Liaises with Marketing on product positioning and value propositions.

• Oversees key partner relationships.

• Develops in-depth knowledge of product functionality.

• Leads cross-functional Product Council and business reviews on product goals, performance, and priorities.

Duties & Responsibilities for Order Growth  

• Articulate Accelya’s “One Order” vision, as part of the overall OOSD framework.

• Work with all internal partners (Marketing, Sales, Operations, Professional Services) to drive a go to market program for “One Order”

• Determine overall market opportunity and addressable market revenue as part of the airlines journey to One Order.

• Represent and advocate for Accelya at Industry bodies in the definition of future order management systems.

• The current roadmap is technology driven the goal of this role is to translate this into a Sustainable Product Roadmap.

• Assess current strategy and translate capabilities, fleshing these out into true product offerings

• Ability to provide simple definition and value / cost assessments aligned to each product component.

Knowledge, Experience & Skills:

• Relevant experience of product management related experience.

• Sound business judgment - can focus on what's important, synthesize complex information simply, and extract key insights.

• Strong bias towards action - can efficiently drive projects to conclusion through proactive planning, extremely high attention to detail, and holding stakeholders accountable.

• Excellent verbal and written communication skills - can craft clear requirements and expertly communicate with technical and non-technical audiences.

• Domain experience - Has a strong grasp of market ecosystem and value drivers, as well as adjacent spaces.

• High EQ - understands stakeholder motivations, can influence across audiences, and can hold key partners accountable Commercial fluency - comfortable with financials, monetization strategy, and business case development to achieve financial goals Product disposition - strong intellectual curiosity to understand products, how they work, and how they solve client problems.

Products

• One Order Engine - core database, synch with legacy offer/order, search and audit.

• Stock Keeper

• DCS Delivery integration

• One Order Orchestration and integration into other providers

Main KPI metrics;

• Financial KPIs: product revenue bookings, profitability, growth, market share

• Operational KPIs: Roadmap delivered / roadmap committed

• Customer KPIs: Net Promoter Score, retention rate, churn rate

• Product KPIs: Product usage rate, Product adoption rate

What do we offer?

• Open culture and challenging opportunity to satisfy intellectual needs.

• Flexible working hours

• Smart working: hybrid remote/office working environment.

• Work-life balance

• Excellent, dynamic, and multicultural environment

Equal Opportunity

Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
 

About Accelya 

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.  

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.  

The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. 

For more information, please visit www.accelya.com.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!