Director of Operations

Capstone Logistics is a 3rd party logistics provider in a variety of industry verticals including retail, grocery and foodservice distribution. We provide logistical support to customers in over 600+ DC's in 48 states throughout the US. We have a proven track record of growth and an excellent reputation throughout our industry.
We are looking for a proven leader to assist in expanding our delivery operations and providing the exceptional customer service which has been the cornerstone of our success. If you are an individual that thrives on operational challenges and who considers integrity and leadership to be their driving motivators then please read further.
Position Summary

The Director of Operations is responsible for driving partner satisfaction and organizational focus on delivering operational excellence and exceeding partner expectations. The Director provides leadership, support, advocacy and vision to a group of Site Operation Managers, responsible for planning, organizing, directing, coordinating, centralizing and administrating all warehouse activities in an assigned region including managing orders, and fulfilling sales and gross margin goals and growth objectives established by the Company. This position reports to the Vice President of Operations. This position requires the availability to travel 75%. We are driven to be the leader in our industry and will only accept those that live by that same drive and enthusiasm.

Responsibilities

• Lead a team of Site Managers who will operate individual locations to deliver high levels of service and support for our customers
• Develop relationships with all levels of customer's leadership including the site and regional levels
• Develop operating budgets and manage each business unit's budget, P&L and aging reports
• Make decisions daily to direct and impact the business for service and profitability
• Ensure day to day operations meet company and customer standards
• Develop your leadership team to take on additional responsibilities

The Director of Operations position requires the following skills and experience:

• College Degree from 4 year accredited institution preferred 
• Multi-site management experience (minimum of 10+ locations)
• Passionate Advocate for Customer Service and Continuous Improvement
• Ability to manage, lead and develop all operational staff
• Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers
• Proactive and decisive leader for the business with excellent communication skills
• A Builder, not a Maintainer
• Highly developed and disciplined in work ethic, accountability and follow-through
• Solid financial and analytical skills including sound business judgment with experience managing P&L's
• Expert user of Microsoft office products (Outlook, Word, PowerPoint & Excel)
• Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff.
• A team player, able to effectively interact with all aspects of the business (internal as well as external customers).
• Third-party logistics experience a plus
• Bilingual is plus

Benefits

We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.
Our Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Must meet hiring eligibility requirements.