Director of Operations

Sorry, this job was removed at 02:04 a.m. (CST) on Wednesday, Aug 13, 2025
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Santa Clara, CA, USA
In-Office
160K-230K Annually
Artificial Intelligence • Cloud • Information Technology • Automation
The Role
We are seeking a seasoned and hands-on Director of Operations to lead and integrate all operational support functions within a fast-paced manufacturing environment. Based in either Santa Clara, CA, this role plays a critical part in scaling operational capabilities, aligning cross-functional teams, and ensuring business continuity for both NPI and mass production programs.
Key Responsibilities
Cross-Functional Operations Leadership
  • Lead, manage, and align operations across the following core functional areas:
    • Manufacturing & NPI (New Product Introduction)
    • Industrial Engineering (IE)
    • Quality Systems & Quality Assurance (QS/QA)
    • Warehouse & Logistics (WH, Shipping, PMC)
    • Facility and maintenance
    • Cost Management & Budget Control
    • Information Technology (IT)
    • Human Resources (HR) & General Services (GS)
    • Facility and Utilities Management (Plant Engineering / FM)
Operational Excellence
  • Drive continuous improvement initiatives to enhance productivity, reduce operational costs, and improve lead times.
  • Establish and monitor KPIs for performance, quality, delivery, and cost across all managed departments.
  • Facilitate cross-functional coordination for new product ramp-up and volume production stabilization.
  • Ensure safe, compliant, and energy-efficient operation of all electrical and utility systems.
  • Oversee facility maintenance, equipment uptime, and capex projects for site expansion or upgrades.
Talent & Organizational Development
  • Provide leadership, coaching, and performance management to departmental managers.
  • Collaborate with HR to design workforce planning, employee development, and internal mobility programs.
Compliance & Customer Audit Readiness
  • Ensure compliance with internal policies and customer requirements across production, quality, and facility management.
  • Lead internal and external audit readiness activities.
Digitalization & System Efficiency
  • Partner with IT to implement smart manufacturing solutions and digital dashboards.
  • Encourage data-driven decision-making and lean process optimization across all functions.
Other duties as assigned by your manager or management.
Qualifications
  • Bachelor’s degree or above in Engineering, Operations Management, Industrial Management, or related field; Master’s degree preferred.
  • 10+ years of experience in high-volume manufacturing environments, with at least 5 years in a multi-functional operational leadership role.
  • Proven experience managing end-to-end factory support functions (e.g., Quality, IE, Logistics, HR, IT).
  • Strong leadership, organizational, and strategic thinking skills.
  • Excellent interpersonal and communication skills; fluency in English required, Mandarin a plus.
  • Experience in managing cross-border teams or working with international clients is highly desirable.
Salary Range: $160K - $230K
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
 

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The Company
Mt Pleasant, WI
292 Employees
Year Founded: 2018

What We Do

Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform. Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment. Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.

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