Director, Operations

Posted One Month Ago
Be an Early Applicant
Buffalo Grove, IL, USA
In-Office
160K-220K Annually
Expert/Leader
Hardware • Other • Appliances
The Role
Leads day-to-day operations for a regulated manufacturing business, including production, delivery, purchasing, planning, engineering, maintenance, manufacturing, testing, and logistics. Owns operational goals, P&L performance, strategic programs, audits, quality and compliance, workforce development, and customer reviews. Requires leadership of multi-shift operations, medical device or regulated manufacturing, FDA, ISO 13485, GMP, process validation, design transfer, automation, NPI, and Lean management.
Summary Generated by Built In
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Director, Operations located in Buffalo Grove, Illinois.  

Reporting to the General Manager the  Director, Operations who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

  • Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.
  • Define operational financial goals.
  • Operational business experience including a successful performance track record managing staff and P&L.
  • Establish and communicate Business Unit goals and assignments.
  • Define and execute operational programs in line with strategic plans and annual operating goals.
  • Meet with Executive Business at least monthly to review and evaluate KOI's.
  • Attend quarterly business reviews with key customers.
  • Partner with other business to establish strategic plans and goals.
  • Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
  • Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

  • Bachelor’s degree required; MBA preferred.
  • 10–15 years of manufacturing experience, with 3–5+ years in a Director-level Operations role within Medical Devices or other regulated industries.
  • Proven experience leading operations under FDA, ISO 13485, GMP, and customer audits.
  • Demonstrated success delivering measurable results while maintaining high quality and compliance standards.
  • Strong P&L ownership and financial discipline in regulated manufacturing environments.
  • Hands-on experience with assembly, high speed automation, and validated manufacturing processes.
  • Deep experience managing NPIs, process validation (IQ/OQ/PQ), and design transfer.
  • Ability to lead multi-shift operations with a strong safety and quality mindset.
  • Experience scaling operations while maintaining patient safety and regulatory integrity.
  • Strong cross-functional leadership with Quality, Engineering, Supply Chain, and Regulatory teams.
  • Lean Daily management experience
  • Application lean tools experience
  • We are looking for a humble, secure, persistent, data driven and high energy leader and a good mentor.

KR13

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 08-21-2026 Job Posting End Date

The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.

$160,100.00 USD - $220,200.00 USD Annual

Job CategoryOperations

Relocation: Eligible for domestic relocation only

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's degree
  • MBA
  • 10-15 years of manufacturing experience
  • 3-5+ years in a Director-level Operations role
  • Experience in medical devices or other regulated industries
  • Experience leading operations under FDA, ISO 13485, GMP, and customer audits
  • Proven success delivering measurable results while maintaining quality and compliance standards
  • Strong P&L ownership and financial discipline in regulated manufacturing environments
  • Experience with assembly, high-speed automation, and validated manufacturing processes
  • Experience managing NPIs, process validation IQ/OQ/PQ, and design transfer
  • Ability to lead multi-shift operations with a safety and quality mindset
  • Experience scaling operations while maintaining patient safety and regulatory integrity
  • Cross-functional leadership with Quality, Engineering, Supply Chain, and Regulatory teams
  • Lean daily management experience
  • Experience applying Lean tools

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength — Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth — Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives — Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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