129 rooms | 250 sq. ft. meeting/event space
Amenities: pool, fitness center.
Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks — only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter. Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It’s an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest.
The Director of Operations is responsible for overseeing all operational departments of the hotel, including Front Desk, Housekeeping, Breakfast, and Security. This position plays a critical leadership role in ensuring exceptional guest experiences, operational efficiency, team engagement, and compliance with all IHG brand standards.
The Director of Operations primarily works mid-shift and evening shifts to provide leadership coverage during peak operational periods, ensuring smooth coordination among departments and rapid resolution of guest and operational issues. The position serves as the acting hotel leader in the absence of the General Manager and is responsible for maintaining service excellence, driving team performance, and supporting the hotel's financial and operational objectives.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Skills Required
- Oversee Front Desk, Housekeeping, Breakfast, and Security operations
- Provide leadership coverage during mid-shift and evening shifts
- Act as the hotel leader in the absence of the General Manager
- Ensure compliance with IHG brand standards
- Drive team performance and support financial and operational objectives
- Maintain exceptional guest experience, efficiency, and cleanliness
What We Do
Our background in reimagining historic properties gives us an eye for superior locations, iconic designs and outstanding craftsmanship. But that’s just the beginning of what sets our growing national portfolio of hotels and apartments apart. Unlike many firms, we’re vertically integrated, offering ownership, development and management expertise, allowing us to handle all stages of a project’s lifecycle. With properties in a diverse array of cities, we’ve learned to be innovative and flexible by offering a scalable management platform and by mastering mixed use development to make urban areas truly come alive.
