Job Summary
Directs, administers, and coordinates all operational functions for a designated geographic market working in close collaboration with the COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with leadership team, Baptist market leader and hospital administration with assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy.
Responsibilities
- Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with COO, BMMG leadership team, market leadership, and physician constituencies to maximize provider relationships and network development.
- Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO and CFO.
- Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy, and security, human resources, physician relations, and patient satisfaction.
- Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites.
- Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with corporate and BMMG human resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies.
- Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market.
- Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency.
- Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements.
- Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations.
- Performs other accountabilities as assigned or directed.
Specifications
Experience
Minimum Required
- Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice with three (3) years’ experience in practice management and operations, contracting, and medical staff relations.
Preferred/Desired
Education
Minimum Required
- Bachelor’s degree in Business Administration, Finance, Health Care Administration, related field or related medical group practice experience.
Preferred/Desired
- Master’s degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
- • Extensive knowledge of health care issues, trends, legal compliance and group practice management/ network development models.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Skills Required
- Five years progressive management experience in a medium multi-specialty group practice
- Three years experience in practice management and operations, contracting, and medical staff relations
- Bachelor's degree in Business Administration, Finance, Health Care Administration, related field or equivalent medical group practice experience
- Extensive knowledge of health care issues, trends, legal compliance, and group practice management/network development models
- Experience with physician contracting, negotiation, and physician relations
- Experience participating in mergers and acquisitions and network development activities
- Experience overseeing budgets, compliance, risk management, privacy/security, human resources, and patient satisfaction initiatives
- Master's degree
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
