At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.
We are seeking individuals:
- Who are customer centric
- Who are able to deliver on their commitments
- Who value individual excellence and collective performance
- Who care and give back - sustainable agriculture, the environment, corporate citizenship
- Who go above and beyond to provide options for our customers
- Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience
For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in 2026.
We are currently hiring a Full-Time Director of Operations to join our team based out of our Milton, ON location. They will oversee all daily operations of the facility, from warehouse and transportation to ensuring policies and procedures are followed, while participating in Senior Leadership Team. They will also develop processes that will maximize stewardship, safety, quality, and productivity.
Position: Full-Time, Permanent.
Schedule: Monday to Friday, business hours.
Salary: Between $100,000-120,000 per year plus additional bonuses and allowances.
Duties and Responsibilities
Leadership
Serves as a resource and servant leader. Creates an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success.
Interviews, hires, trains, and retains management staff. Conducts performance monitoring of staff and initiates follow-through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.
Mentors motivate and develop staff and act as a role model and resource. Works with Warehouse and Transportation Leadership to identify and develop future warehouse/transportation leaders.
Adheres to cornerstone values and applicable practices of the organization.
Operations and Efficiency
Responsible for the accountability and overall performance of divisional initiatives, including complete and accurate customer order shipment, accurate transport and delivery of products; quality and inventory standards and salvage; system and other audits; and the general maintenance and management of the division.
Maintains knowledge of the division route growth plan and its effect on operations systems and personnel requirements. Collaborates with the local transportation supervisors on route placement plans to maximize warehouse efficiencies and transit/delivery departure requirements.
Collaborates with Transportation Manager to create, review, and implement divisional policies and procedures.
Collaborates with department heads to coordinate warehouse activities with other functions, including production, sales, administration, purchasing, and safety.
Works with department leadership and staff to develop creative plans for operations systems and procedures to improve customer service, safety, efficiency, accuracy, product care, sanitation, and employee morale.
Ensures training requirements and tracking are complete for all warehouse and transportation employees.
Maintains accountability for the acquisition, trial, evaluation, and repair of equipment, supplies, and resources utilized in the warehouse.
Maintains relevant and updated knowledge and technical aptitude on current operations systems, utilizing this knowledge to make educated, data-driven decisions in every day and emergent operational crises.
Planned and executed production to fulfill all regulatory and SQF requirements.
Perform any other duties as required.
Essential Skills and Qualifications
Must have at least 5 years of leadership experience in a similar role.
Must have good written, verbal, organizational, and communication skills and problem-solving capabilities.
Ability to work in a fast-paced, high-pressure, challenging environment
Ability to work effectively with others as well as build and maintain appropriate interpersonal relationships.
Must have good time management and organizational skills.
Fresh Start Foods offers a range of benefits, including:
Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
Registered Retirement Savings Plan (RRSP) Matching Program
Annual Profit Sharing Bonus
Weekly paychecks
Employee Family Assistance Program
Opportunities for career advancement
Employee Recognition Programs
Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
Training opportunities
Annual Safety Boot Allowance Program
Full-time hours
A team-oriented work environment
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:
For Jobs in British Columbia
For Jobs in Ontario
Use the words “Accommodation Request” in your subject line.
Skills Required
- Minimum 5 years of leadership experience in a similar role
- Experience managing warehouse and transportation operations, including route planning, inventory, and audits
- Knowledge of regulatory and SQF requirements and ability to meet compliance standards
- Strong written, verbal, organizational, and communication skills
- Proven ability to hire, train, mentor, and manage staff, including performance monitoring and disciplinary action
- Ability to work effectively in a fast-paced, high-pressure environment and collaborate cross-functionally
- Good time management and problem-solving capabilities
What We Do
Fresh Start Foods continues to be the leading value added and fresh produce supplier in Canada. Building on 25 years of growth and success, we understand the importance of satisfying the essential stakeholders in your business. We ensure that high quality and value is delivered from field to table. We understand the critical nature of fresh produce to your offering and work diligently to ensure you are able to exceed your customers expectations. With several well positioned locations in both Eastern and Western Canada, we are truly national and well positioned to deliver the freshest product possible. Fresh Start Foods has two additional companies within our food family, J.G. Fruits and Vegetables in Montreal distributes both whole and fresh cut fruit, vegetables and other related products. Our Eating New Creations facility in Mississauga focuses on meeting retail and food-service needs in the manufacturing and assembly of salad & meal kits, a variety of portioned salads, sandwiches, fruit cups and other portioned fresh and dry products. Fresh Start Foods continues to grow and innovate, serving food service and retail customers from coast to coast! At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do. We are seeking individuals: Who are customer centric Who are able to deliver on their commitments Who value individual excellence and collective performance Who care and give back - sustainable agriculture, the environment, corporate citizenship Who go above and beyond to provide options for our customers Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience
