Director of Operations

Posted 9 Days Ago
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Germantown, TN, USA
In-Office
Senior level
Healthtech
More than a century of world-class orthopaedic care.
The Role
Lead clinic operations, plan and implement strategic objectives, manage clinic locations and physician extenders, supervise managers and staff (hiring/termination/evaluations), ensure regulatory and financial compliance, serve as Privacy Officer, and support COO and physicians to optimize clinic performance.
Summary Generated by Built In

DIMENSIONS/SCOPE OF POSITION:

As a key member of the Administrative team, Director of Operations will assume a strategic role in the overall management of the Clinic. The Director of Operations primary day-to-day responsibility is planning, implementing, managing and controlling all Clinic activities of the company. This will include direct responsibility for clinic locations and physician extenders.


ESSENTIAL DUTIES/RESPONSIBILITIES:

· Responsible for continuous evaluation of the clinic operations to provide and meet short and long-term strategic objectives.

· Monitors the performance of personnel through oversite of and regular meetings with managers to ensure staff scheduling, timely completion of assigned duties and efficient use of time; performs evaluations of direct reports; performs hiring, termination, and disciplinary actions when appropriate.

· Provides recommendations to strategically enhance operations performance and business opportunities.

· Ensures that effective internal controls are in place and ensure compliance with applicable federal, state and local regulatory laws and rules for financial and tax reporting.

· Performs other duties as requested by the Chief Operating Officer and physicians to ensure the efficient operation of the clinic.

· Serves as the Privacy Officer to ensure compliance with applicable regulatory agencies.

SUPERVISORY RESPONSIBILITIES: Clinic

QUALIFICATIONS:

 Education and/or Experience: Master's degree (MBA/MHA) Preferred. 7-10 years’ experience in healthcare management/operations.

Language Skills: Able to communicate effectively in the English language.

Mathematical Skills: Basic arithmetic skills are required.

Reasoning Ability: Identifies and resolves problems promptly.

Computer Skills: Must be computer literate. Basic computer skills required.

Certificates, Licenses:

Other Skills and Abilities: Proven working experience as a Business Office Manager. Excellent communication and leadership skills. Ability to plan, multi-task and manage time effectively; Able to listen and respond well to questions and feedback.

Campbell Clinic Benefit Summary: 

 

Campbell Clinic offers a lucrative benefit package to support employees and their families.

 

  • Medical / Dental / Vision Insurance
  • HRA Option
  • Flexible Spending Account 
  • Basic Life Insurance 
  • Voluntary Life Insurance Option
  • Long-Term Disability
  • Voluntary Short-Term Disability 
  • Accident Insurance 
  • Critical Illness Insurance
  • 401(k) Plan Matching + Profit Sharing 
  • Employee Assistance Program 
  • Paid Time Off 
  • Paid Holidays 


Equal Opportunity Employer/Veterans/Disabled  

Skills Required

  • 7-10 years experience in healthcare management/operations
  • Master's degree (MBA/MHA)
  • Proven working experience as a Business Office Manager
  • Ability to communicate effectively in English
  • Basic arithmetic skills
  • Computer literate / basic computer skills
  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively; responsive to feedback
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The Company
HQ: Germantown, Tennessee
499 Employees
Year Founded: 1909

What We Do

Campbell Clinic is recognized as a national leader in sports medicine, pediatric orthopaedics, joint replacement, orthopaedic oncology, physical medicine and rehabilitation, and surgery of the hand, hip, foot, knee, shoulder and spine. We care for patients throughout their life, treating congenital issues as well as bone and joint problems affecting senior adults.

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