Business Development Manager (US - MTCC)

Reposted 14 Hours Ago
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Houston, TX
In-Office
Senior level
Industrial • Manufacturing
The Role
The Director of Operations & Business Development oversees the growth and execution of tank cleaning services, manages operational performance, and develops client accounts while leading teams across U.S. regions.
Summary Generated by Built In
UTLX

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Business Development Manager, US Mobile Tank Car Cleaning (BDM, US MTCC), is responsible for generating and sustaining business growth within the United States for tank car cleaning and related industrial services. The role focuses on identifying, developing, and securing new customer relationships and supporting the expansion of existing accounts. The position collaborates with the Regional Operations Manager (ROM) and Canadian technical teams to ensure commercial commitments align with operational capabilities and regulatory requirements. The role requires strong commercial judgment, familiarity with regulated field service environments, and experience working with industrial, rail, or chemical sector customers.

As Business Development Manager for UTLX, you will be the driving force behind our market expansion. This role combines strategic sales leadership with hands-on collaboration across operations and compliance teams to ensure we deliver safe, efficient, and innovative solutions to our customers. At UTLX, a proud member of Marmon Holdings and backed by Berkshire Hathaway, we’re not just building railcars—we’re building futures. With over 125 years of industry leadership and a fleet of more than 130,000 railcars, we’re expanding our mobile tank cleaning services across the U.S., and we need a visionary leader to drive that growth!

Business Development and Market Growth

  • Identify, evaluate, and pursue new business opportunities within assigned United States regions.
  • Develop and implement sales and market development plans consistent with company strategies.
  • Lead proposal preparation, pricing analysis, and contract negotiation activities in coordination with leadership.
  • Maintain a structured pipeline and provide regular reporting on forecasts, activity levels, and conversion metrics.
  • Verify alignment between proposed commercial commitments and operational capacity.

Customer Relationship Management

  • Maintain and strengthen relationships with new and existing customers.
  • Coordinate customer onboarding and transition activities with operations and service delivery teams.
  • Support renewals, amendments, and expansions of active customer agreements.
  • Serve as the primary commercial contact for assigned accounts.

Cross-Functional Collaboration

  • Partner with the ROM and Canadian technical teams to ensure readiness for service startup, equipment deployment, and customer expectations.
  • Coordinate with HSE and Compliance teams to ensure adherence to DOT, OSHA, EPA, and other regulatory requirements.
  • Support internal teams with customer-related documentation, planning, and required communications.

Market Intelligence and Strategic Planning

  • Monitor market trends, competitor activity, and regulatory developments that impact tank cleaning and related services.
  • Provide data and analysis to support pricing decisions, revenue planning, and strategic forecasting.
  • Participate in annual budget and planning processes with information related to sales targets and customer activity.

SUPERVISORY RESPONSIBILITIES:
This role does not include direct reports or formal leadership authority over personnel.

SKILLS/SPECIFICATIONS:

  • Ability to develop and maintain business relationships within industrial, transportation, or chemical sectors.
  • Knowledge of business development processes, contract negotiation practices, and account management.
  • Familiarity with DOT, OSHA, EPA, and related regulatory frameworks in field service environments.
  • Effective communication, presentation, and customer interaction skills.
  • Strong organizational and analytical skills, including pipeline management and reporting.
  • Ability to work independently while maintaining alignment with leadership direction.

EDUCATION/EXPERIENCE/QUALIFICATIONS:

  • Bachelor’s degree in Business, Engineering, or a related field required. Advanced degree preferred.
  • Eight to ten years of experience in business development, sales, or account management within industrial services, rail, chemical, or logistics industries.
  • Experience developing, negotiating, and managing service contracts in regulated environments.
  • Experience working with field operations and technical teams to support service delivery.
  • Proficiency with CRM tools and Microsoft Office applications.

WORKING CONDITIONS:

  • This position is based in Houston, Texas to support regional customer engagement and access to MTCC equipment resources.
  • Frequent travel required, approximately 50 percent, to customer locations, operational sites, and company meetings.
  • Occasional exposure to industrial environments requiring the use of personal protective equipment.
  • Extended periods of computer and administrative work in office settings.

DISCLAIMER:
This job description is only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.

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The Company
Chicago, , IL
485 Employees

What We Do

Marmon Holdings, a Berkshire Hathaway company, comprises more than 120 autonomous businesses serving diverse industries and markets worldwide

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