Director of Operations - MA/ME

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office
113K-174K Annually
Senior level
Healthtech
Serving residents in more than 270 communities across the US and Canada
The Role
Leads operations across multiple senior living communities, overseeing care quality, regulatory compliance, staffing, occupancy growth, revenue strategy, P&L performance, budgeting, and resident satisfaction. Recruits and develops executive directors, uses KPIs and reporting to improve performance, manages risk and quality assurance, and partners cross-functionally on strategic initiatives, succession planning, and leadership development.
Summary Generated by Built In
Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.

At Sunrise Senior Living, we champion the quality of life for all seniors. As a Director of Operations, you lead a portfolio of communities, driving performance across care, sales, financial results and team engagement to deliver operational excellence and resident satisfaction. What You’ll Do: • Lead multi-community operations, ensuring quality care, service and compliance • Recruit, develop and manage Executive Directors and leadership teams • Drive occupancy growth, revenue strategy and market positioning • Oversee P&L performance, budgeting, labor and financial outcomes • Use data, reporting and KPIs to improve operational performance • Partner with Sales, Care, HR and Finance to execute strategic initiatives • Ensure regulatory compliance, quality assurance and risk management • Drive customer experience, engagement and service excellence • Lead change initiatives, succession planning and leadership development What You’ll Bring: • 5+ years operational leadership experience (multi-site preferred) • Strong P&L, financial management and business strategy expertise • Experience in senior living, healthcare or hospitality preferred • Proven ability to lead teams, drive results and manage performance • Strong analytical, decision-making and problem-solving skills • Excellent communication and cross-functional leadership ability • Ability to travel and manage multiple priorities Director of Operations – Lead Multi-Community Performance and Drive Growth Director of Operations | Senior Living | Multi-Site Leadership | P&L | Operations Management | Healthcare Operations | Leadership
Pay Range:113,100.00 - 174,000.00

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans

  • Retirement Savings Plans

  • Employee Assistant Program / Discount Program

  • Paid time off (PTO), sick time, and holiday pay

  • myFlexPay offered to get paid within hours of a shift

  • Tuition Reimbursement

  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Skills Required

  • 5+ years of operational leadership experience
  • Strong P&L, financial management, and business strategy expertise
  • Experience in senior living, healthcare, or hospitality
  • Proven ability to lead teams, drive results, and manage performance
  • Strong analytical, decision-making, and problem-solving skills
  • Excellent communication and cross-functional leadership ability
  • Ability to travel and manage multiple priorities

Sunrise Senior Living Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunrise Senior Living and has not been reviewed or approved by Sunrise Senior Living.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, prescription, dental, and vision options, alongside disability coverage and an EAP. Benefit eligibility is often framed as relatively quick for eligible employees, which can increase perceived value early in tenure.
  • Retirement Support Retirement benefits include a 401(k) with company match and automatic enrollment, signaling structured support for long-term saving. The availability of tax-advantaged accounts (FSA/HSA) further strengthens the overall retirement/financial-wellness package.
  • Wellbeing & Lifestyle Benefits Earned-wage access (myFlexPay/DailyPay) and perks like commuter benefits and employee discounts provide practical day-to-day support. Tuition reimbursement and training-oriented rewards also add non-cash value that can partially offset base-pay concerns for some roles.

Sunrise Senior Living Insights

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The Company
HQ: McLean, VA
12,764 Employees
Year Founded: 1981

What We Do

Beginning with a single community in 1981, Sunrise Senior Living has grown to more than 270 communities throughout the U.S. and Canada. Each of our communities continues the mission laid out by founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. Join Our Team: At Sunrise Senior Living, our team members are at the heart of what sets us apart. We offer a unique, challenging, and rewarding work environment with competitive salaries, excellent benefits, and opportunities for both personal and professional growth. The relationships and bonds you will create with residents highlight meaningful ways to serve, grow, and shine together. A Career That PositivelyShines: Every resident needs a dedicated, compassionate, and experienced team around them. They also need a warm sense of companionship, opportunities to explore their interests, and moments of togetherness that bring laughter and joy. When you join our team, whether as a caregiver, culinary professional, maintenance expert, or in any other role, you'll play a vital part in creating an environment where longer, healthier, and happier lives are celebrated. This is what makes working at Sunrise truly special. Locations: With more than 270 communities and Community Support Offices located in McLean, Virginia, career opportunities can be found almost everywhere. To view our current openings and learn more about the exciting career opportunities available at Sunrise, please visit our careers page at: www.sunrise-careers.com This is your chance to make a bigger impact than you ever imagined. How will you brighten the future?

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