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The Role
Lead and oversee internal operational functions including production, facilities, safety, finance, vendor management, staffing, scheduling, and logistics. Develop budgets, operating plans, safety and compliance programs, manage cross-department coordination, supervise production and operations staff, liaise with unions and external partners, and support capital projects and grant-related operational needs.
Summary Generated by Built In
About the Role:
You'll be responsible for providing strategic leadership, direction, and oversight of the organization's internal operational functions, including finance, people, facilities, venue operations, safety and risk management, vendor management, and organizational logistics. This role ensures efficient, safe, and effective operations that support value-based excellence, financial sustainability, and the organization's mission while maximizing operational effectiveness and financial stewardship.
What You'll Do:
You'll be responsible for providing strategic leadership, direction, and oversight of the organization's internal operational functions, including finance, people, facilities, venue operations, safety and risk management, vendor management, and organizational logistics. This role ensures efficient, safe, and effective operations that support value-based excellence, financial sustainability, and the organization's mission while maximizing operational effectiveness and financial stewardship.
What You'll Do:
- Provide strategic leadership and oversight of all operational functions, including production operations, facilities management, venue operations, safety, security, production planning, and organizational logistics.
- Develop in collaboration with education and production annual production calendars, organizational operating schedules, and facility utilization plans to support performances, rehearsals, educational programming, special events, rentals, and other organizational activities.
- Develop, manage, and monitor departmental operating and production budgets, capital expenditures, facilities costs, and production expenses while ensuring responsible financial stewardship and identifying opportunities for operational efficiencies.
- Oversee institutional planning and execution, including staffing, scheduling, technical operations, production timelines, and coordination among artistic, education, production, and administrative teams.
- Recruit, supervise, mentor, and evaluate production and operations staff while fostering a collaborative, safety-focused, and high-performing work environment.
- Collaborate with Artistic, Finance, Advancement, Education, and Patron Services leadership to ensure operational planning supports organizational priorities and strategic initiatives.
- Oversee facility operations, maintenance, building systems, equipment, vendor relationships, lease agreements, and service contracts to ensure safe, reliable, and efficient facilities.
- Develop, implement, and monitor organizational safety, emergency preparedness, security, OSHA compliance, and risk management programs to ensure compliance with applicable regulations and industry best practices.
- Serve as the primary liaison with theatrical unions, facility partners, landlords, contractors, governmental agencies, and external vendors regarding operational and production matters.
- Oversee organizational resources, technical equipment, inventories, and capital assets to ensure appropriate maintenance, utilization, and replacement planning.
- Support grant applications, capital projects, facility improvement initiatives, and organizational planning by providing operational, technical, and financial information as needed.
- Ensure compliance with all applicable legal, ethical, financial, and reporting requirements
- Knowledge of theatrical business operations, facilities management, nonprofit operations, safety regulations, financial systems, and performing arts industry practices.
- Embodies and demonstrates the organization's core values.
- Demonstrated ability to lead complex operational functions while balancing artistic priorities, operational efficiency, and financial stewardship.
- Strong leadership, team development, and project management skills with the ability to successfully manage multiple priorities, deadlines, and operational initiatives.
- Knowledge of production budgeting, facilities management, contract administration, vendor management, and organizational planning.
- Excellent organizational, analytical, problem-solving, and decision-making skills.
- Strong interpersonal and communication skills with the ability to collaborate effectively across departments and build productive relationships with vendors, contractors, unions, and community partners.
- Builds trust, honors commitments, and maintains a safe, respectful, and collaborative work environment.
- Possesses an aptitude for technology and proficiency in Microsoft Office Suite products with advanced skills in Excel, Word, and Outlook. Experience with production scheduling software, project management systems, and facility management platforms is preferred.
- Bachelor's degree in Arts Administration, Business Administration, Operations Management, or a related field required. Demonstrated related experience may substitute for preferred education.
- Minimum of eight (8) years of progressively responsible experience in production management, operations management, technical theater, facilities management, or a related field required.
- Minimum of five (5) years of supervisory experience leading multidisciplinary operational or production teams required.
- Demonstrated experience developing and managing complex operating and production budgets, production schedules, contracts, and organizational resources.
- Experience working within professional performing arts organizations, including knowledge of theatrical production practices, union environments, venue operations, OSHA regulations, and facility management preferred.
Skills Required
- Bachelor's degree in Arts Administration, Business Administration, Operations Management, or related field
- Minimum of eight (8) years of progressively responsible experience in production management, operations management, technical theater, facilities management, or a related field
- Minimum of five (5) years of supervisory experience leading multidisciplinary operational or production teams
- Demonstrated experience developing and managing complex operating and production budgets, production schedules, contracts, and organizational resources
- Knowledge of theatrical business operations, facilities management, nonprofit operations, safety regulations, and performing arts industry practices
- Proficiency in Microsoft Office Suite with advanced skills in Excel, Word, and Outlook
- Experience working within professional performing arts organizations, including union environments, venue operations, and OSHA regulations
- Experience with production scheduling software, project management systems, and facility management platforms
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The Company
What We Do
At Compass, we drive organizational performance with proven HR consulting and business solutions that are as unique as the clients we serve. Our clients range from start-up organizations to Fortune 500 corporations in industries as diverse as health care, manufacturing, professional sports, technology, and more. We also offer an array of outsourced HR solutions to our clients. Our HR project solutions encompass all aspects of the employee life cycle. In addition, we partner with clients on other initiatives, such as defining business strategy, setting goal metrics, and developing customer excellence. Our mission is to create work environments where people thrive — all people. We believe embracing, celebrating, and advocating for a diverse and inclusive culture is the right thing to do and essential to all organizations. We champion conversations around diversity, equity, accessibility, and inclusion in all aspects of the employee experience. Our passion is ensuring practices create a culture of dignity and respect.
Why Work With Us
Everywhere you turn at Compass, you meet professionals with incredible experience—people who share an unrelenting commitment to maximizing performance. And each one is always eager to share the knowledge and skills attained over storied careers. We’re driven to deliver real impact for our clients, and we’re just as passionate about driving success
