Director of Operations (EMSI)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Plant Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for Director of Operations in West Chester, PA! (Additional Locations: Raynham, MA; Raritan, NJ; Palm Beach Gardens, FL)

About MedTech: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, and more personalized treatments. Your outstanding talents will help patients on their journey to wellness. Learn more at Johnson & Johnson MedTech.

Position Overview: Reporting to the Sr. Director of TECA Operations, the Operations Director will lead a team accountable for a robust supply of finished goods, supporting over $3.6B in annual revenue. You will develop a team of 2 External Operations Managers to establish and drive strategies to deliver benchmark value through improved quality, customer service, and responsiveness while reducing supply chain total costs and increasing profitability. Additionally, you will deploy dedicated continuous improvement specialists to help external partners foster process improvements and a lean culture.

Responsibilities:

Strategic Partnership Relationship Management:

• Lead and manage all aspects of external operations, including commercial activities (RFPs, negotiations, supply agreements), capability assessments, sourcing strategy, inventory control, product quality, cost control, and continuous improvement initiatives.
• Partner with the wider team to manage the external manufacturing landscape to capitalize on efficiency, cost improvement, and product development opportunities.
• Develop, foster, and manage relationships with external partners at the executive level.
• Formulate long-term strategies to ensure year-over-year efficiency and capability improvements, facilitating the success of the strategic plan.
• Conduct regular business reviews and assess overall operational execution against goals, including quality, EHS, supply/service, financials, and major programs. Drive performance over the strategic horizon, including capacity analyses, business continuity, and mitigation plans as required.

Planning and Scheduling:

• Drive excellence in external partner supply planning, including master scheduling, capacity planning, and distribution coordination.
• Implement best practices with the Planning organization in managing capacity, defining requirements, and overseeing external partner performance.
• Develop supply agreements that meet On-Time In-Full (OTIF) and perfect order requirements while minimizing inventory investment.
• Represent operations in the Sales and Operations Planning (S&OP) process for external partners.

Sustaining Engineering, Partner Development, and Supplier Quality:

• Coordinate technical and quality groups to deploy engineering support with partners, focusing on understanding design issues, improving quality, reliability, and overall performance.
• Ensure seamless, timely transitions of design or process changes while meeting all quality and regulatory requirements.
• Quickly resolve technical sourcing problems to mitigate risk and impact on business goals.
• Proactively identify component or raw material obsolescence issues and establish appropriate mitigation plans.
• Lead lean and six sigma specialists to drive groundbreaking change and cultural transformation.

Education:

• Undergraduate degree in science, engineering, business, or supply chain-related fields required.
• Post-graduate degree preferred.

Experience and Competencies:

• 10 - 15 years of relevant experience; 7 years in a people leadership role.
• Medical Device or Pharmaceutical experience required.
• Experience in supplier relationship management, contracts, and supplier agreements.
• Strong background in complex program management.
• Ability to operate effectively in a global and somewhat ambiguous environment.
• Clear and concise communication skills across all company levels and the global supply chain.
• Ability to lead and influence others in a complex organization.
• Proven track record of developing talent.
• Understanding of process excellence tools (lean, six sigma) and manufacturing systems and processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$146,000- $251,850

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits Co-Ops and Intern Positions: Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan. Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension) Positions Represented by CBA: This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.