Director of Operations (AK/MO)

Posted 23 Days Ago
Be an Early Applicant
Hiring Remotely in AR, USA
Remote
Senior level
Food • Hospitality
The Role
Lead performance across 20+ restaurants and multiple districts, coach District Managers, own regional P&L, drive revenue and margins, ensure brand standards and compliance, partner cross-functionally, conduct field visits, and build a culture of accountability and continuous improvement.
Summary Generated by Built In
Job Summary & Responsibilities

We’re looking for a results-driven, enterprise-minded leader who knows how to turn strategy into execution and drive performance at scale. This role isn’t just about managing restaurants—it’s about leading leaders, owning outcomes, and building a culture of accountability, performance, and guest obsession across a large, multi-market footprint.

 

If you thrive in high-growth environments and know how to elevate teams while delivering strong financial results—this is your stage.

Why Join Us
  • Executive-level compensation + performance-driven bonus potential
  • Comprehensive health, dental, and vision benefits
  • Paid time off + holidays
  • Opportunity to shape strategy within one of the largest QSR franchise groups in the U.S.
  • Direct partnership with ownership and executive leadership
  • A role with real impact, scale, and long-term growth
What You’ll Own
  • Lead and drive performance across 20+ restaurants and multiple districts, ensuring consistent execution of Popeyes brand standards and operational excellence
  • Coach, develop, and elevate District Managers—building a strong leadership bench and future pipeline
  • Own regional P&L performance, driving revene growth, cost control, labor optimization, and margin expansion
  • Translate business strategy into clear, executable field initiatives that deliver measurable results
  • Partner cross-functionally with HR, Training, Marketing, Facilities, Construction, and Finance to support growth, innovation, and operational excellence
  • Ensure full compliance with brand standards, food safety, labor laws, and operational policies
  • Champion a guest-first mindset, delivering excellence in service, food quality, cleanliness, and speed
  • Conduct consistent field visits, coaching leaders and reinforcing accountability and culture
  • Drive a culture of continuous improvement, recognition, and high performance
  • Serve as a trusted advisor to executive leadership, providing insights, forecasts, and operational strategies
What You Bring
  • 7–10+ years of progressive multi-unit leadership in QSR or fast-casual (Popeyes or similar preferred)
  • Proven success leading District Managers or equivalent roles across large-scale operations
  • Strong P&L ownership and financial acumen
  • Ability to influence, coach, and hold leaders accountable at all levels
  • Demonstrated success driving operational change and performance at scale
  • Strong executive presence, communication, and cross-functional collaboration skills
  • Willingness to travel extensively within your region
  • Bachelor’s degree preferred (or equivalent experience)
Work Environment

This role operates within restaurant and field environments and includes exposure to typical restaurant conditions such as heat, noise, and cleaning agents. The position requires frequent travel, along with standing, walking, bending, lifting, and reaching during site visits.

Employment may be contingent upon successful completion of a background check in accordance with applicable federal, state, and local laws.

Skills Required

  • 7-10+ years of progressive multi-unit leadership in QSR or fast-casual
  • Proven success leading District Managers or equivalent multi-unit leaders
  • Strong P&L ownership and financial acumen
  • Ability to influence, coach, and hold leaders accountable at all levels
  • Demonstrated success driving operational change and performance at scale
  • Willingness to travel extensively within your region (frequent travel)
  • Knowledge of food safety, labor law compliance, and brand operational standards
  • Strong executive presence, communication, and cross-functional collaboration skills
  • Bachelor's degree or equivalent experience
  • Experience with Popeyes or similar QSR brands
  • Successful completion of background check as required by law
Am I A Good Fit?
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The Company
Year Founded: 1972

What We Do

Founded in 1972, Popeyes Louisiana Kitchen is one of the world's largest chicken quick-service restaurants. The brand is renowned for its unique New Orleans-style menu featuring spicy fried chicken, tenders, and fried shrimp, all rooted in the rich Cajun and Creole culinary traditions of Louisiana, celebrating an authentic heritage that has made it famous throughout the world.

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