Director, Operational Safety & Compliance

About the Role

Wonder seeks a Director, Operational Safety & Compliance to lead the review, development, implementation, and oversight of operational and workplace safety across a quickly scaling food production, distribution and retail food network.  This role is on the Governance team and work closely with Operational leadership of Wonder North America’s operations, with one direct report in the production environment to start. 

The role will help Wonder scale safely from 75 retail locations to hundreds of retail locations over the next few years, together with regional production facilities and distribution centers. This role collaborate side-by-side with our food safety team that monitors these same locations, but does not have responsibility for food safety. 

This role is hands-on, data-driven, systems-oriented and an opportunity to build a safety function with a lean team in a high-growth environment.

Key Responsibilities

• Build a Scalable Operational Safety System
  • Build strategic alignment with Wonder’s food operations teams on best practices for operational and workplace safety as Wonder scales quickly
  • Work with the food operations teams to establish the proper KPIs and reporting framework both in a retail and food production/distribution environment
  • Review, implement and optimize workplace technology systems, including audit tools, GRC systems or EHS platforms, and dashboards for 24/7 visibility across all sites
  • Compliance with OSHA, other regulatory safety standards, and applicable laws, and serve as point of contact for workplace safety regulators

• Policy & SOP Development / Training
  • Review, update, and maintain safety SOPs for injury prevention, physical safety, signage, and inspection protocols
  • Review and update training protocols at all locations

• Business Continuity & Emergency Planning
  • As part of the Compliance team, develop business continuity plans at a site-specific level tailored to facility type and geography
  • Support periodic emergency drills and post-incident reviews to improve readiness and reduce response time

• Incident Investigation & Risk Mitigation
  • Conduct root cause investigations of workplace safety incidents and track closure of corrective actions
  • Identify systemic issues and lead mitigation efforts in coordination with field teams

• Cross-Functional Alignment
  • Partner with Ops, People, Legal, and Food Safety teams to manage escalations, improve processes, and ensure regulatory compliance
  • Provide regular briefings to the Operation teams and senior leadership using data-backed insights and field reporting

• Leadership & Culture
  • Build cross-functional alignment by partner with Operations (Retail and Production), People, Legal, and Food Safety (Retail and Production)  teams.
  • Lead and support the Operational leaders to develop a scaleable, best-in-class workplace safety culture through proactive communication, training, and policy enforcement.

Qualifications & Experience

• 10+ years of experience in workplace safety, risk, or operational compliance roles within multi-unit environments (e.g., foodservice, retail, logistics, production)
• Bachelor’s degree, preferably in a related field of experience
• Strong working knowledge of OSHA standards, emergency preparedness protocols, and compliance systems
• Experience building or scaling safety and BCP programs in fast-paced, distributed operations
• Ability to data-driven tools to monitor workplace safety and identify safety trends and emerging challenges and to translate this data into strategic insights/action

Key Attributes

• Ability to implement clear and actionable SOPs and lead effective trainings across diverse field teams
• Excellent communicator with a strong bias for execution and accountability and strong and cross-functional collaboration skills.
• Ability to adapt, embrace change, and help a company grow flexibility and proactively.

Salary: $210,000-$220,500 per year

#LI-Hybrid

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A final note 

At Wonder, we believe that in order to build the best team, we must hire using an objective lens.  We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion.  As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.  If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.