Director Operational Program Management (865)

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do

• The Director of Operational Program Management - Privacy, is centered around a dual mission of ensuring risk oversight of privacy operations within the Digital Organization and coordinating enterprise-wide privacy operations. Responsibilities include assuming central operational responsibility of privacy related activities within Digital and acting as a central node for streamlining communications and processes related to Privacy operations. This role will be the point of contact for privacy-related matters in the first line and will coordinate business and operational tasks for sustainable implementation across all business units. Serve as liaison between business and technical aspects of strategic programs to ensure they are on track to deliver intended outcomes. Monitors progress to assure desired outcomes are met. Ensures relationships are developed and expand leadership influence to accomplish results through others. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.

How You'll Do It

• Oversee program development and execution to ensure adherence to budget, schedule, and scope.
• Meet with stakeholders to solicit cooperation and resolve problems.
• Drive prioritization, planning, execution, actively managing risk/issues and communicating status in an objective manner to all stakeholders.
• Review and advise on new or revised business strategies, initiatives, and projects to ensure up and downstream risks are effectively mitigated.
• Provide oversight of program to ensure adequate controls are in place to mitigate concerns and risks.
• Partner across the enterprise to ensure a holistic approach to Second Line risk management.
• Engage in continuous improvement with team to realize increased value to the organization.
• Hire, onboard and develop great talent to meet the objectives of the organization.

Qualifications You'll Need
The Basics

• Bachelor's degree in Business Administration, Social Sciences, Continuous Improvement or Project Management.
• 10+ years of program management, operations, process improvement, general management or related experience.
• In lieu of education: 12+ years of program management, operations, process improvement, general management or related experience.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally and in written form.
• Travel up to 25% of the time.

Bonus Points If You Have

• Master's in Business Administration.
• 10+ years of consumer compliance, enterprise risk management, legal risk, including people management, statistical testing, analytics or related experience.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Feb-08-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $154,500.00 to $234,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Applicants must be 18 or older at the time of hire.