POSITION SUMMARY
The Head of Operational Development (VOS, Digital and AI) leads procurement capability building, process excellence, and operating system deployment across all regions and functions. The role is responsible for embedding the Vertiv Operating System within procurement, driving continuous improvement, standardising ways of working, and building the organisational capability that enables the procurement model to operate at scale. This role owns the "how" of procurement -ensuring every team operates to a consistent, world-class standard.
Within the Procurement operating model, this role is the guardian and architect of procurement's operating system - owning process standardisation, capability development, change management, and continuous improvement.
This role leads a team of 4 direct reports, with total organization size of ~30.
RESPONSIBILITIES
Strategy and Value Delivery
- Lead the deployment and continuous improvement of the Vertiv Operating System (VOS) within Global Procurement — adapting enterprise VOS principles to procurement-specific processes and workflows.
- Own procurement capability development: competency frameworks, training programmes, certification pathways, and onboarding for all Procurement roles.
- Drive process standardisation across all procurement functions and regions; eliminate variation that creates risk, inefficiency, or inconsistent outcomes.
- Lead change management for transformation implementation: adoption measurement, resistance management, and sustainment planning beyond initial deployment.
- Establish and govern procurement's continuous improvement programme: Kaizen events, value stream mapping, waste elimination, and process cycle-time reduction.
- Own procurement policy governance: develop, maintain, and enforce standard operating procedures across all regions and functions.
- Drive digital adoption and automation: champion S2P platform utilisation, AI-assisted sourcing tools, and workflow automation to reduce manual effort.
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Build and maintain procurement's competency assessment framework; identify capability gaps and deploy targeted interventions.
QUALIFICATIONS
- 15+ years of experience in operational excellence, process improvement, or organisational development within a global, matrixed organisation.
- Proven experience deploying operating systems (Lean, Six Sigma, or equivalent) within procurement or supply chain functions at enterprise scale.
- Demonstrated ability to lead large-scale change management and transformation programmes with measurable adoption outcomes.
- Experience building competency frameworks, training programmes, and capability development systems for professional functions.
- Strong understanding of procurement processes (source-to-pay, category management, supplier management) and digital procurement tools.
TIME TRAVEL REQUIRED
25%
About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- 15+ years of experience in operational excellence, process improvement, or organizational development within a global, matrixed organization
- Experience deploying Lean, Six Sigma, or equivalent operating systems within procurement or supply chain functions at enterprise scale
- Experience leading large-scale change management and transformation programs with measurable adoption outcomes
- Experience building competency frameworks, training programs, and capability development systems for professional functions
- Strong understanding of procurement processes, including source-to-pay, category management, and supplier management
- Experience with digital procurement tools
- Legal authorization to work in the United States without current or future sponsorship
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
