Director – Operational Accounting

Posted 13 Days Ago
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Irving, MI, USA
In-Office
Expert/Leader
Kids + Family • Retail
The Role
Leads operational accounting for revenue, merchandise and physical inventory, cost of sales, and vendor entitlement programs across retail, distribution, and manufacturing operations. Oversees accounting policies, controls, reporting accuracy, process improvements, risk analysis, and managerial reporting. Develops accounting teams, supports succession planning, and partners cross-functionally on business and process changes.
Summary Generated by Built In
Support Center - Irving

The Director - Operational Accounting is responsible for ensuring compliance related to revenue, merchandise inventories, cost of sales, and entitlement accounting associated with the Company’s retail locations, distribution centers and manufacturing operations. Also responsible for ensuring data integrity in Company revenue and inventory accounting systems and decision support systems used for business reporting, planning and analysis, and for developing and preparing managerial reports and analyses for cross-functional users in support of business objectives. Responsible for overseeing the company’s entitlement program to ensure proper management and accounting for vendor funds. The Director – Operational Accounting will be located in our Support Center (Global Headquarters) located in Irving, TX.

Major Activities

  • Lead and manage the revenue, merchandise inventory, physical inventory, and entitlement accounting functions for Michaels Stores, Inc., including the development and maintenance of policies, procedures and controls to ensure accurate and timely monthly financial reporting for Michaels' retail and distribution center locations, and Artistree manufacturing operations.
  • Continuously monitor departmental processes against industry best practices, perform appropriate benchmarking, conduct continuous process improvements and identify/implement productivity and control enhancements.
  • Work closely with the Michaels organization to ensure that proposed business and process changes are analyzed; identify and clearly articulate the impact and risks to the Company's sales, inventory, and entitlements values related to those initiatives and work closely with teams to mitigate those risks.
  • Ensure development of Revenue, Merchandise, Physical Inventory, Artistree, and Entitlement Accounting teams; build skill sets and ensure adequate cross training and succession planning for manager positions.
  • Identify and champion business and process changes to drive improvements in the quality of reported data and drive organizational efficiencies.

Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education

  • BS in Accounting or Finance

Minimum Type of experience the job requires

  • 10 years with at least 5 years in a supervisory capacity
  • Must have previous experience with inventory accounting in a retail environment
  • Experience with US GAAP and SEC requirements

Preferred Knowledge/Skills/Abilities

Preferred Special Certifications or technical skills

  • CPA preferred

Preferred Type of experience the job requires

  • Prefer some exposure to cost accounting

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.


Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com


Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.


Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

Skills Required

  • Bachelor’s degree in Accounting or Finance
  • 10 years of experience, including at least 5 years in a supervisory capacity
  • Previous experience with inventory accounting in a retail environment
  • Experience with US GAAP and SEC requirements
  • CPA certification
  • Exposure to cost accounting

Michaels Stores Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michaels Stores and has not been reviewed or approved by Michaels Stores.

  • Healthcare Strength — Multiple medical, dental, and vision options are available alongside virtual care and an Employee Assistance Program. Basic life and AD&D are provided for full-time team members, with optional disability coverage.
  • Retirement Support — A 401(k) plan with company matching supports savings for retirement. Eligibility begins after a short tenure period.
  • Wellbeing & Lifestyle Benefits — Team members receive broad merchandise and custom framing discounts plus partner savings on fitness, travel, and services. Programs such as Michaels CARES and tuition assistance add wellbeing and development support.

Michaels Stores Insights

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The Company
HQ: Irving, TX
10,149 Employees
Year Founded: 1973

What We Do

The Michaels Companies, Inc. is North America's largest specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for Makers and do-it-yourself home decorators. The Company owns and operates more than 1,200 stores in 49 states and Canada. Additionally, the Company serves customers through Michaels.com, consumercrafts.com and aaronbrothers.com. The Michaels Companies, Inc., also owns Artistree, a manufacturer of high quality custom and specialty framing merchandise, and Darice, a premier wholesale distributor in the craft, gift and decor industry.

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