As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Reporting to the Senior Director, Supply Chain Ops as Director, NPI Supply Chain Operations, you will lead a small but growing team accountable for material readiness and supply chain execution from prototype through early production ramp. You will work closely with EMS and OEM Partners, Engineering, Product Line Management, Procurement, Global Commodity Management, Demand Planning, Customer Order Management, and Fulfillment teams to ensure new products are introduced with clear material plans, executable build readiness, disciplined lifecycle controls, and a smooth transition from NPI to volume supply operations.
· Lead NPI supply chain execution from prototype through early ramp, ensuring material availability, supplier readiness, build schedule alignment, and risk mitigation plans are in place before each major program milestone.
- Own the NPI material management process, including prototype material planning, long-lead component identification, clear-to-build readiness, shortage escalation, allocation decisions, and transition planning for early production demand.
- Partner with EMS and OEM suppliers to establish executable NPI build plans, material commits, production readiness views, and escalation paths that support prototype builds, pilot builds, qualification builds, and early customer ramps.
- Use Kinaxis and Agile/PLM as key operating systems to align demand, supply, BOM maturity, engineering changes, lifecycle status, component availability, and supplier execution across the NPI process.
- Drive lifecycle management discipline for new products, including BOM readiness, revision control, phase-in/phase-out planning, end-of-life component risk, material disposition, and readiness for handoff to sustaining supply operations.
- Lead cross-functional NPI readiness reviews with Engineering, PLM, Procurement, Commodity Management, Quality, Manufacturing Operations, and Fulfillment teams to identify material risks, resolve constraints, and protect program schedules.
- Develop the team’s operating cadence, metrics, and escalation process for NPI material readiness, including clear-to-build status, shortage aging, engineering change impact, supplier commits, inventory exposure, and ramp readiness.
- Serve as the supply chain escalation point for prototype-to-ramp material constraints, coordinating recovery plans with internal stakeholders and external manufacturing partners to minimize schedule slips, excess exposure, and customer impact.
- Identify and support process improvements that reduce NPI lead times, improve data quality, increase material visibility, and create a scalable operating model for repeatable new product launches.
o Extensive experience in material management, supply planning, procurement, manufacturing operations, or product operations, with a strong focus on new product introduction and outsourced manufacturing execution. A university degree in Engineering, Supply Chain Management, Operations Management, Business Administration, or an equivalent combination of education and experience is preferred.
o Demonstrated experience leading NPI supply chain activities from prototype through early ramp, including material readiness, BOM maturity, clear-to-build management, engineering change impact, supplier commits, and transition to sustaining operations.
o Experience leading people, building capability in a small team, and influencing cross-functional stakeholders across Engineering, PLM, Procurement, Commodity Management, Manufacturing Operations, and Fulfillment.
o Strong working knowledge of Kinaxis and Agile/PLM, including how planning signals, BOM data, lifecycle status, and engineering changes affect material availability and manufacturing readiness.
o Thorough understanding of MRP/ERP systems and logic, Materials Management or Procurement standards and procedures, supplier commits, inventory controls, and JIT principles such as Kanban, pull systems, VMI, and SMI.
o Fluency in English.
o Proven analytical skills, capable of quickly interpreting complex datasets, identifying material risk, and translating data into clear actions for internal teams and external partners.
o Flexible to manage relationships across different time zones and adapt to EMS and OEM partner schedules during NPI builds, material escalations, and ramp readiness reviews.
o Strong project management, communication, and interpersonal skills with the ability to influence decisions and drive closure in a matrixed environment.
o Some travel required (~15%) to North America and Thailand.
Assets:o APICS training or certifications such as CPIM or CSCP.
o Practical experience using Kinaxis for supply planning, scenario analysis, clear-to-build visibility, or ramp readiness management.
o Hands-on experience with Agile/PLM for BOM readiness, lifecycle status, engineering change review, and NPI governance.
o Experience in telecom, networking, optical systems, high-reliability electronics, or complex EMS/OEM manufacturing environments.
o PMP certification, Lean manufacturing experience, or Six Sigma training.
o Fluency in Thai and Spanish.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Extensive experience in material management, supply planning, procurement, manufacturing operations, or product operations with NPI and outsourced manufacturing focus
- Demonstrated experience leading NPI supply chain activities from prototype through early ramp (material readiness, BOM maturity, clear-to-build, engineering change impact, supplier commits, transition to sustaining operations)
- Experience leading people, building team capability, and influencing cross-functional stakeholders
- Strong working knowledge of Kinaxis and Agile/PLM
- Thorough understanding of MRP/ERP systems and logic, materials management or procurement standards, supplier commits, inventory controls, and JIT principles (Kanban, pull systems, VMI, SMI)
- Fluency in English
- Proven analytical skills to interpret complex datasets and translate into actions
- Ability to manage relationships across time zones and adapt to EMS/OEM partner schedules
- Strong project management, communication, and interpersonal skills to influence and drive closure in a matrixed environment
- Some travel required (~15%) to North America and Thailand
- University degree in Engineering, Supply Chain Management, Operations Management, Business Administration, or equivalent experience
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
-
Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
-
Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
-
Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
Gallery
.png)
