Location:
New York, NYCondé Nast is seeking a Director, Newsletter Strategy & Email Operations. This is a key leadership role in Audience Strategy within Content Operations.
Newsletter and email strategies at Condé Nast are fast evolving, and we require a bold leader to lead newsletter transformation. This person will bring confident strategies, guide editorial teams, pivot fast, and champion newsletter and email at Condé Nast globally.
Condé Nast’s approach to newsletters is evolving from considering email as a distribution platform to conceiving of newsletters as editorial products that delight readers and meet audience needs. Our brands are growing their direct-relationship audiences and email provides both relationships, and a stable source of referrals to sites.
Future-facing email strategies protect the consumer’s inbox, drive all Unified KPIs, create community (through call-and-response Q&As) and convert and retain paying subscribers (via premium newsletters).
Condé Nast’s email strategy must also evolve, with a focus on email acquisition, a contact strategy to prevent churn and unsubs from email/newsletter channels, and a single brand voice for the channel. The Director, Newsletter Strategy & Email Operations will partner with the marketing and lifecycle teams to ensure the highest quality of inbox experiences that match our brands.
This role has influence and impact:
The role guides and sets strategy in partnership with brand teams
This role must influence laterally: tight alignment with the lifecycle team, marketing and brand teams on a single inbox experience and brand voice
Works with product to expedite newsletter and email capabilities globally
Influences partnerships with platforms such as Substack
This person manages an Email Ops team, which oversees email set up and delivery for emails that are sent via our Email Service Provider, and two newsletter strategists.
Key Duties & Responsibilities
Leads newsletter strategy for Condé Nast globally, working with brand teams to grow audience, community and revenue
Leads newsletter strategies that will drive engagement, traffic, subs, retention and commerce, confidently guiding brand-specific strategies
Leads the email transformation
Leads the Email Ops
Work with brands: with Global Editorial Directors, Heads of Editorial Content, Aud Dev to create the best brand-specific strategies. At times, this role will challenge assumptions and push new and innovative strategies
Propose, test and guide internal talent to author / anchor newsletters, giving confident opinions and / or data-backed feedback on the voices that with best foster reader-writer relationships
Partner with the lifecycle, subs & memberships, commerce, advertising teams to ensure value for audiences that will drive revenue
Newsletter platforms & partnerships: Write the playbook for, and expand on, network strategy for off-platform newsletters and newsletter communities
Elaborate on subscriber-only newsletter playbook
Tight alignment with the lifecycle team on what communications our newsletter signups and subscribers get, and when.
Essential Skills & Requirements
The ideal candidate will have vast experience of newsletters and the email ecosystem
Builds trust with key stakeholders including Edit, Product, Revenue
Thought leadership within Audience Strategy & Content Operations
Entrepreneurial thinking
Exceptional data storyteller with strong presentation skills
Excellent communication and organizational skills
Strong influencing skills and ability to turn recommendations into reality
Bold in challenging assumptions, pivoting fast when necessary
Deep understanding of email analytics
Deep understanding of email operations
In-depth experience of audience strategies, publisher trends and revenue lines
Experience of managing international teams is a guide advantage
Experience of living or working internationally is a plus
A second language is not essential but an advantage (we publish in English, French, Spanish, German, Chinese and Japanese)
The expected base salary range for this position is from $145,000-$155,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.
What happens next?If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
Skills Required
- Vast experience with newsletters and the email ecosystem
- Experience managing an Email Ops team / managing teams
- Thought leadership in Audience Strategy and Content Operations
- Entrepreneurial thinking
- Exceptional data storytelling and strong presentation skills
- Excellent communication and organizational skills
- Strong influencing skills and ability to turn recommendations into reality
- Ability to challenge assumptions and pivot quickly
- Deep understanding of email analytics
- Deep understanding of email operations
- In-depth experience of audience strategies, publisher trends and revenue lines
- Experience managing international teams
- Experience living or working internationally
- Second language (advantage)
Condé Nast Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Condé Nast and has not been reviewed or approved by Condé Nast.
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Parental & Family Support — Parental leave has been expanded to 14 weeks fully paid for covered editorial staff, alongside expanded bereavement and protections that support family needs. Hybrid work protections and guaranteed comp time after 40 hours further ease caregiving and schedule demands.
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Leave & Time Off Breadth — Time off offerings include generous PTO, UK packages with 25 days plus bank holidays, and added days for moving or volunteering. Company practices like holiday closures and guaranteed compensatory time reinforce usable time away from work where applicable.
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Healthcare Strength — Healthcare options include provisions such as Bupa Private Healthcare in the UK and access to an Employee Assistance Programme. U.S. roles commonly include core medical, dental, and related coverage as part of the package.
Condé Nast Insights
What We Do
Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views each month. The company is headquartered in New York and London, and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico and Latin America, Russia, Spain and Taiwan. Launched in 2011, Condé Nast Entertainment is an award-winning production and distribution studio that creates programming across film, television, social and digital video and virtual reality.
