Director, New Business and Underwriting

Position Responsibilities:

• Underwrite applications in accordance with established company guidelines, philosophy, operational standards and regulatory requirements within underwriting authority
• Participate in the development and implementation of underwriting initiatives aim at enhancing underwriting guidelines, requirements, procedures and practices
• Participate in projects to improve underwriting processes such as rules engine and artificial intelligence decision models
• Utilize data analytics to identify opportunities for continuous process improvement, enhance operational efficiency and address service gaps
• Keep abreast of regulatory changes that impact underwriting and ensure underwriting practices comply with regulatory requirements and internal standards and procedures
• Collaborate with internal and external stakeholders to support cross functional initiatives and other assigned responsibilities
• Undertake additional roles and tasks as needed to support New Business and Underwriting management

Required Qualifications:

• Degree or equivalent qualifications with minimum 10 years of experience in underwriting
• Proven track record in digital operations and knowledge in AI technologies
• Excellent analytical, critical thinking and presentation abilities
• Excellent team player with high level of ownership and accountability
• Thrive in a fast paced environment and can efficiently prioritize and manage multiple tasks and responsibilities
• Proficiency in Cantonese, written and spoken English. Mandarin would be a plus
• Proficiency in Microsoft Office (including Word, Excel, PowerPoint)

When you join the team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].