Director of Military and Veterans Services

Posted 8 Hours Ago
Be an Early Applicant
Montgomery, AL, USA
In-Office
Entry level
Edtech
The Role
Leads military and veteran student services, including VA enrollment certification, benefits guidance, regulatory compliance, portal reporting, and coordination with the Department of Veterans Affairs and State Approving Agency. Maintains tuition, fee, program, and institutional records; analyzes enrollment and financial data for tuition strategy recommendations; coordinates veteran engagement events and institutional surveys; and represents the university at outreach events, conferences, and training programs.
Summary Generated by Built In

Faulkner University is seeking a qualified and dedicated professional to serve as the Director of Military and Veteran Services. The Director is responsible for providing leadership and support to military-affiliated students, veterans, and eligible dependents utilizing federal and military educational benefits while pursuing their academic goals at Faulkner University. Faulkner University is a Christian university affiliated with the churches of Christ.

In addition, the Director will oversee the administration of military and veteran educational benefit programs, ensure compliance with applicable regulations, and serve as a primary resource and advocate for military-connected students throughout their educational journeys.

This is a full-time (40 hours per week) position.

Summary of Duties:

  • Serves as the School Certifying Official (SCO), certifying student enrollments, tuition, and fees through the U.S Department of Veterans Affairs certification systems
  • Provides comprehensive guidance and training to students, faculty, and staff regarding federal regulations, compliance requirements, Veteran Affairs (VA) education benefits, Military Tuition Assistance programs, and the Alabama GI Dependent Scholarship, ensuring informed utilization of available resources
  • Manages compliance and reporting activities within multiple military education portals, while assisting students with accurate completion and approval of required documentation
  • Acts as primary liaison between the institution, the State Approving Agency (SAA), and the Department of Veteran Affairs, responding to inquiries and coordinating the submission of the annual academic catalog and required documentation
  • Collaborates across departments to prepare and submit the annual Military Friendly® Schools survey, supporting institutional recognition and military-affiliated students initiatives
  • Plans and coordinates campus-wide veteran appreciation and engagement events that promote a welcoming, supportive, and inclusive environment for military-connected students
  • Maintains and updates annual tuition and fee schedules, degree program information, and institutional records within the Department of Defense Memorandum (MOU) systems and Tuition Assistance portals
  • Analyzes historical enrollment and financial data to provide recommendations to executive leadership regarding Yellow Ribbon Program participation and military tuition strategies
  • Represents Faulkner University at education fairs, military outreach events, professional conferences, and annual training programs, promoting veteran and military student services

Qualifications:

  • Bachelor's degree required
  • Prior experience working with military education benefits preferred
  • Active member of the church of Christ

For initial application submit:

  • Resume
  • Cover letter

Employment is conditional on a satisfactory background check and verification of work authorization through E-Verify.

Non-discrimination statement: Faulkner University is a church-affiliated liberal arts institution committed to employing a highly qualified and diverse administration, faculty and staff which reflects the University's religious traditions, values, affiliation, and purpose. Thus, the institution invites individuals affiliated with the churches of Christ to submit applications regardless of race, color, national or ethnic origin, age, gender, marital status, or disability. Faulkner University does not discriminate on the basis of race, color, national or ethnic origin, age, gender, marital status, or disability in connection with its educational policies, admissions, financial aid, employment, educational programs, or activities. However, Faulkner University exercises a preference in employment for those qualified applicants who are members of the churches of Christ whose lifestyles are consistent with the mission of the University and with the beliefs and values of the churches of Christ. Please refer to our website for further information: www.faulkner.edu

Skills Required

  • Bachelor's degree
  • Prior experience working with military education benefits
  • Active member of the Churches of Christ
  • Satisfactory background check
  • Verification of work authorization through E-Verify
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The Company
594 Employees
Year Founded: 1942

What We Do

Faulkner University is a private, Christian liberal-arts institution affiliated with the Churches of Christ, with campuses serving Montgomery, Birmingham, Huntsville and Mobile, Alabama. It offers associate, bachelor's, master's and doctoral programs across Bible, liberal arts and sciences, business, health sciences and education, along with a juris doctor through its law school. Its mission is to educate the whole person, emphasizing character, faith, service and intellectual growth.

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