Director - Microsoft Digital Workplace (Communications, Media & Technology)

Job Responsibilities

• Engage as a trusted C-suite advisor to shape and advance Microsoft Digital Workplace transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Pharma, Utilities, Financial Services or Insurance
• Collaborates with a team of architects, providing technical guidance, career development, and fostering a collaborative environment.
• Architectural Governance: Establishes and enforces architectural standards and best practices across the organization, ensuring consistency and quality in technical solutions.
• Leads efforts to introduce and adopt new technologies, tools, and frameworks that enhance the company’s digital workplace architecture capabilities.
• Works closely with senior leadership, engineering, and product teams to ensure that architecture is aligned with broader business strategies.
• Identifies architectural risks and develop mitigation strategies to ensure the successful delivery of solutions.
• Drives continuous improvement of architectural processes, tools, and frameworks, ensuring the organization remains at the forefront of technological innovation.
• Represents the organization as a thought leader in architecture, contributing to industry conferences, publications, and client engagements.

• Experience working within segments of WWT’s Global Service Provider (GSP) business – TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

Core Functions of the Role:

• Analyzing current digital workplace systems and tools for clients, including collaboration platforms, knowledge management systems, active directory, cloud storage and file sharing, virtual desktop infrastructure (VDI), and analytics and reporting tools.
• Creation of roadmaps for digital workplace transformation.
• Aligning digital initiatives with overall business objectives and recommending suitable technologies and platforms.
• Designing rollout plans for new digital tools and processes.
• Developing change management strategies related to the adoption of workplace technologies.
• Researching and evaluating various digital workplace solutions.
• Conducting vendor comparisons based on client requirements and communicating that to stakeholders.
• Regularly communicating with leadership about project progress.
• Ability to communicate to M&A clients about digital workplace solutions.
• Ability to scope client engagements around Microsoft digital workplace solutions. This includes developing statements of work and staffing models.

Education Qualifications
Bachelor’s Degree required; Master’s degree preferred
Work Experience
A minimum of 15 years of progressive experience in a related field required
Travel Requirements
Up to 25% of the time Domestic Travel

Knowledge, Skills, and Abilities

• Deep expertise in modern workplace architectural practices, including cloud-native architectures, M365, Teams Voice, Active Directory, and DevOps practices.
• Extensive experience in leading and developing high-performing teams of architects, with a focus on mentoring and professional growth.
• Ability to align architectural decisions with business strategy, balancing technical innovation with business outcomes.
• Exceptional communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Experience working in a collaborative, cross-functional environment, with the ability to drive alignment across multiple teams and stakeholders.
• In-depth knowledge of industry trends, emerging technologies, and competitive landscape in technology consulting and architecture.
• Strong problem-solving abilities, with a track record of resolving complex architectural challenges and driving successful project outcomes.
• Expertise in architecture tools and platforms, including cloud platforms, CI/CD pipelines, and infrastructure-as-code frameworks.

Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services

Travel: 20%

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $225,000 - $240,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email
[email protected].

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Why WWT

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. 

Position Overview:
The Director, Microsoft Digital Workplace is a key leadership role responsible for driving the architectural strategy and execution for large-scale, complex client engagements. This role involves collaborating with a team of architects, setting the technical vision, and ensuring alignment with business goals and client needs. The Director serves as a trusted advisor to clients, guiding them through technical transformations and ensuring the delivery of innovative, scalable, and secure solutions. The position requires a deep understanding of modern Microsoft Digital Workplace architecture practices, strong leadership capabilities, and a focus on driving business outcomes through technology.